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Best Western Atlanta Cumberland Galleria Hotel eef - (888) 608-6346
Best Western Atlanta Cumberland Galleria Hotel, 1200 Winchester Pkwy Se, Smyrna, GA -(888) 608-6346
Area: Smyrna
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BOOK ONLINE OR CALL - (888) 608-6346
3.5
HOTEL RATING: 
PLEASANT
3.5 out of 5 (464 Ratings)
3.0 miles from Smyrna centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Best Western Atlanta Cumberland Galleria Hotel features a seasonal outdoor pool and free verified property-wide WiFi. Guests will be located off Interstate 285 and 3 miles from Cumberland Mall. All guest rooms include a microwave, small refrigerator, and coffee-making facilities. Best Western Atlanta Cumberland Galleria Hotel provides a desk as well. Guests will be greeted by a 24-hour reception and will have access to an on-site fitness center throughout their stay. Free parking is provided by Best Western Atlanta Cumberland Galleria Hotel for added convenience. The Georgia Dome stadium and High Museum of Art are within 9 miles of the property. Wellstar Vinings Hospital is 1640 feet from the property. Hartsfield-Jackson Atlanta International Airport is 20 miles away.

Check-in time: 15:00   Check-out time: 11:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Meeting/Banquet Facilities
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` shared bathroom
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` telephone
` kitchenware
` Designated Smoking Area
` Fireplace
` Free Wi-Fi
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` gift/souvenir shop
` Shops on site
` carbon monoxide detector
` additional toilet
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Xerox/fax in business center

Best Western Atlanta Cumberland Galleria Hotel Guest Reviews

Overall Average Score: 
Pleasant (3.5 out of 5)

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4.5

Wonderful - 4.5 out of 5

Stardaysha Tue, 22 April 2025

Superb

2

Disappointing - 2.0 out of 5

Henderson Thu, 17 April 2025

Disappointing

1

Poor - 1.0 out of 5

Brittney Mon, 14 April 2025

Not my expectations worse hotel...

Liked: Nothing really
Disliked: The rooms was old and raggedy no hot water in our rooms and housekeeper was rude when we had do go downstairs and ask for towels and pool was all covered up no good views to even take pictures and the pictures on the internet the room didn’t look nothing of it was very deceiving

4.5

Wonderful - 4.5 out of 5

Jeffrey Thu, 10 April 2025

Superb

0.5

Poor - 0.5 out of 5

Latoya Wed, 9 April 2025

HOTEL WITH NO HOT WATER

Liked: Only plus to this is it was priced reasonably. I rather be comfortable and safe any day.
Disliked: Terrible experience. Lobby appeared clean and smelled ok. Elevator small and only had one. Places looked like it was renovated from apartments into a hotel. Hallways smelled musty and like weed. Rooms had a stinch to it. Not only to take a shower and the water and sink did not even feel like warm. Called to front desk to be told to turn the sink and tub on at the same time and that should heat it up. WTF. Was told we could leave or be given 15% off and they just out in a new furnace. Then why NO HOT WATER. Felt uncomfortable and unsafe so my family and checked out

5

Exceptional - 5.0 out of 5

Joshua Fri, 4 April 2025

Exceptional

3

Pleasant - 3.0 out of 5

Amanda Mon, 31 March 2025

Good location. Nice staff. Need...

Liked: Location
Disliked: Toilet continuously ran, shower did not drain properly. Had to stand in 5” deep water while showering. Room was fairly clean but you could tell it hadn’t been used in a while. Frig did not work.

0.5

Poor - 0.5 out of 5

Matautia Mon, 31 March 2025

Bad

5

Exceptional - 5.0 out of 5

Judah Tue, 25 March 2025

Exceptional

2.5

Fair - 2.5 out of 5

Erica Mon, 24 March 2025

It was okay but due...

Liked: Location and I was very clean.
Disliked: That hot water was cold I did complain but the manager said it was because they have a lot of rooms. I knew that was a lie I had to ask for literally everything towels, tissue, sop

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Best Western Atlanta Cumberland Galleria Hotel 1200 Winchester Pkwy Se, Smyrna, GA