A hidden gem in Norwich...

Liked: Room was good size. It got everything I needed; temperature was perfect. We were allowed to have early check-in and they have given my simple request. Parking was amazing and spacious; we were allowed to leave the car after check out.It only takes 15mns to walk to city centre. Breakfast was OK and standard for hotels. The Staff were amazingly friendly and accommodating.
Disliked: The stairs are bit narrow and a challenge if you have large suitcases. The property is bit dated but did not bother me. I could not open the window for fresh air. All of these are minor and I am sure if I asked for help, the staff would accommodate.

Exceptional

Good

Liked: Very good location. Convenient car parking. Attractive building. Pleasant gardens. Nicely furnished and comfortable bar/lounge areas.
Disliked: Breakfast choices somewhat regimented. Disappointed that jacuzzi bath didn't work and no recompense offered at checkout. Some road noise at front of hotel.

Thank you

Liked: Location room size breakfast
Disliked: Nothing

Good

Great hotel and excellent service...

Liked: Great location. Spacious and comfortable room.

Good stay, would stay again.

Liked: Shower was good and room was really comfortable with a great location.
Disliked: the bar prices were very expensive.

Very good

Exceptional