Best Western Airport Inn & Suites Cleveland Guest Reviews
Write a review
< 0.1 miles from Brook Park centre |
Write a review
Allen Thu, 10 April 2025
Very good
Jane Wed, 9 April 2025
We had a pleasant one...
Liked: The hotel was clean and the front desk staff was friendly and helpful.
Gene Tue, 25 March 2025
Very good
Liked: We left before the breakfast was available
Disliked: I was very pleased to get transportation to the airport at 4:00am. The driver was very pleasant.
Carol Sat, 22 March 2025
Excellent value and service
Liked: User friendly TV system! the place looks pretty bare, but it is very clean and comfortable. Staff were very friendly ad helpful. Exceeded my expectations. Excellent value.
Henley Wed, 19 March 2025
Passable
Andalano Thu, 6 March 2025
Very good
Liked: The overtime guy (gage earrings, tats w/ beard) who was the nicest professional person I actually met in that building.
Disliked: Check in is to late 4pm. It should be 2pm. Bad attitudes and construction going on during the evening hours.
Will Mon, 3 March 2025
Exceptional
Jedi Sat, 1 March 2025
Will use often for airport...
Liked: Friendly Staff, nice rooms, courteous patrons.
Disliked: Parking lot to door in bad weather was slightly unsafe
Jc Thu, 20 February 2025
Pleasant
Randall Thu, 20 February 2025
Decent room at reasonable price;...
Liked: Decent bed, clean room, staff friendly, free shuttle to airport, very nice hot breakfast options
Disliked: Minor details: ceiling seemed to be flaking in one spot, falling onto bed; shower curtain rod functional but not attached securely; toilet shifted slightly; card readers on both ends of building weren't working, so doors were taped open; exercise equipment not maintained (pedal missing on one stationary bike; electronics not fully functional on all equipment)