Best Western Airport Inn & Suites Cleveland Guest Reviews
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< 0.1 miles from Brook Park centre |
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Andalano Thu, 6 March 2025
Very good
Liked: The overtime guy (gage earrings, tats w/ beard) who was the nicest professional person I actually met in that building.
Disliked: Check in is to late 4pm. It should be 2pm. Bad attitudes and construction going on during the evening hours.
Will Mon, 3 March 2025
Exceptional
Jedi Sat, 1 March 2025
Will use often for airport...
Liked: Friendly Staff, nice rooms, courteous patrons.
Disliked: Parking lot to door in bad weather was slightly unsafe
Jc Thu, 20 February 2025
Pleasant
Randall Thu, 20 February 2025
Decent room at reasonable price;...
Liked: Decent bed, clean room, staff friendly, free shuttle to airport, very nice hot breakfast options
Disliked: Minor details: ceiling seemed to be flaking in one spot, falling onto bed; shower curtain rod functional but not attached securely; toilet shifted slightly; card readers on both ends of building weren't working, so doors were taped open; exercise equipment not maintained (pedal missing on one stationary bike; electronics not fully functional on all equipment)
Marilyn Wed, 19 February 2025
Superb
Brodie Tue, 18 February 2025
Superb
Bryan Mon, 17 February 2025
Very good
Eric Sun, 16 February 2025
Good
Christopher Sat, 15 February 2025
Fair for the price, but...
Liked: Close to airport, was able to accommodate a last minute reservation for same day
Disliked: While I can appreciate them remodeling to bring hotel and rooms up to date, maybe not put people on same floor that’s being remodeled. The paint smell was strong and the workers were painting and working late on doing repairs with the doors open late into the night. I could hear the noises from the workers after 10 pm and I was trying to sleep with an early flight out at 6 am from CLE for the next day. Additionally, the room we were put in was right behind the hotel logo sign so the room was pretty bright. That room has a blind that was too short and it didn’t really block out the light from the sign. It felt like daytime even in the middle of the night in the room. They should put up a black out blind in that room for guests staying there. Lastly, the shower was clog with hair. I had to lift the shower floor tray to get to the drain to grab a huge chunk of hair from the trap. For a 24 hour stay, it’s Not my job to clean after previous hotel guests. On a side note, beds are not comfortable and pillows are really small for whatever reason. Like the 2 pillow I had on the bed, it’s like they cut a normal bed pillow in half.