Best Western Abbots Barton Hotel Guest Reviews
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Karthikeyan Sat, 21 December 2024
Excellent and well maintained hotel...
Liked: Good newly furbished rooms. The staff and especially the managed Mohan was exceptional, friendly and helpful
Disliked: None
Tracey Sat, 21 December 2024
Disappointing
Liked: The setting
Disliked: Although refurbishing was happening and we were informed before our stay The receptionist on arrival was fab the rest of the staff could learn a lot from her
Kevan Sat, 21 December 2024
Overall a good stay.
Liked: Location and parking good. Breakfast good. Good staff.
Disliked: We were on the 3rd floor , lift broken and had a dog. Each room either side of ours very noisy.
Christine Thu, 19 December 2024
Good overnight stay
Liked: Breakfast good
Disliked: creaky floors, we know this can't be helped in a beautiful old building the fact the lift was broken as we were on top floor
Hanna Mon, 16 December 2024
Very good
Elcombe Mon, 16 December 2024
Put on 3rd floor when...
Liked: Didn't have breakfast l
Disliked: Lift not working and wasn't informed also building work not informed till day if arrival
Jackie Mon, 16 December 2024
Pleasant
Ella Sun, 15 December 2024
Wonderful anniversary stay
Liked: Excellent hotel with a perfect location for exploring Canterbury. It was our anniversary and the staff were kind enough to upgrade us & decorated the room, which was greatly appreciated. The newly refurbished bar area was also really nice and they are clearly very proud of it. Thank you!
Disliked: Nothing.
Erin Sun, 15 December 2024
Good
Ger Sun, 15 December 2024
Good location for walking to...
Liked: Warm welcome. The room we were allocated was poor but we were given a free upgrade to a much nicer room. Good location for 15 min walk to cathedral.
Disliked: Apart from the professional young lady and gentleman at check in and Chloe who tidied our room, the staff seemed to have low moral. The lady at breakfast was very abrupt. Another member of staff was having a meltdown in reception. Not a happy crew. Car park was packed.