Berkeley Oceanfront Hotel Guest Reviews
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1.1 miles from Asbury Park centre |
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Anthony, Staten Island, visiting The Stone Pony Mon, 18 May 2015
Liked: The Halestorm concert at the Stone Pony was great. The crowd had a good mix of my age and teen future metal heads.
Disliked: I'm a 50 year old and I've been in great hotels and $40 a night motels. I must say I walked into the Berkeley and it looked like one of the scenes in the movie Titanic - the beautiful large rooms, great lighting, marble, couches all over. Then at check in time it was $30 more than expected. I booked this hotel because they claim to be 1/10 of a mile from the Stone Pony so having bad knees from sports my whole life, I booked the hotel because it looked great and the location. When I checked in the rude check in staff had better things to do other than their jobs, so I asked where could I park and was told on the phone that morning due to my situation they will have parking on site - well, wrong again, I had to park 3 blocks further from the Stone Pony. OK, I got into the elevator, got off on my floor and it was old - 1970 dark green rugs with damp smells, like an old bad movie. We opened the door and the room wasn't what the pictures looked like before I booked - half the lamps had dead light bulbs, the white bed spread had 3 huge stains on it when we pulled it off the bed, and we found a woman's pony tail rubber band in the sheets. Then the TV didn't work - when the repair guy showed up he said "um, you got a bad picture" and we can't fix it. Then he left, and under a chair I found a BMW car key, in view of anyone - that tells me my room was not cleaned, because my car key is worth $300 and I don't drive a BMW, so I was totally disgusted. I went down to the front desk and asked what time I could get a cup of coffee - the heavy set young man could tell I wasn't enjoying my stay and said to me "coffee gets here when it gets here" - so, my wife and I were standing at the checkout line and there was a senior citizen woman complaining about everything I went through with the guaranteed hotel parking, so this led me to believe that the Berkeley hotel and staff are full of crap - it's the old bait and switch. If anyone is looking to stay in Asbury, stay clear of this hotel. The sotry doesn't end there - I went to hand in my key and the front desk tried to charge me again. I paid cash, and got the receipt when I checked in thank God. Don't go there if you do put it on your card like I should have - because then I could have denied payment. And yes, they never came up to change the sheets - we both got tired of waiting and slept in the chairs and checked out at 7a.m.
Eric McC, PA Tue, 5 August 2014
Great hotel; wish parking didn't cost extra. Also for the price a complimentary beach pass would be nice. Seems Jersey wants to charge you for everything. Overall good hotel.
Liked: Impressive building; friendly staff.
Disliked: Pay extra to park.
Akaki Thu, 2 January 2025
Exceptional
Arthur Thu, 2 January 2025
A great fun stay in...
Liked: We came here for Nye 2025. The staff was very accommodating. Everyone from the front desk, housekeeping, valet and bartenders. Shout out to Phil at the bar. We had a corner room on the 7th floor. Room was a very nice size. The bathroom was spotless and updated. Beautiful views of the city and ocean. One block to the boardwalk, bars and restaurants. Perfect place to stay. Thank you.
Kevin Thu, 2 January 2025
Adequate for the needs of...
Liked: The location and staff
Disliked: The blackout curtains have so many holes in them it looks as though you’re looking at a constellation in the night sky. Only one window has a blackout curtain , the other allows the very first sunlight in the room which totally defeats having even one. None of the doors closed positively and the bathroom door hits the door jamb making it impossible not to wake your partner while trying to use the bathroom.
Melissa Wed, 1 January 2025
Exceptional
Sami Sat, 28 December 2024
Good
Disliked: There is not daily cleaning.There is not a caffe maker it their room.
Janice Sun, 8 December 2024
Nice landmark hotel with loads...
Liked: Staff and valet team are wonderful! Ocean view, room included a sofa and was larger than usual.
Disliked: Shower/tub situation needs attention - there was no way to take a bath even though we had a tub. Doors didn't seem to fit the frame well, a lot of light came in through the openings at night. No coffee/tea maker in room; No wine opener, no food service in the hotel M-F until 4:00 happy hour.
Brooke Thu, 14 November 2024
Very good
William Sun, 20 October 2024
Good
Michele Sat, 19 October 2024
Very good
Erik Mon, 14 October 2024
Not worth the money for...
Liked: I liked that the hotel was close to the water and had their own bars to hang out in.
Disliked: Ants in my room. Don’t know where they were coming from. The one curtain was broken and if you pulled the shade down there wasn’t anything affixed that could bring it back up. The carpet in the room is dated and spotty. Gross.