Berkeley Oceanfront Hotel Guest Reviews
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1.1 miles from Asbury Park centre |
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Anthony, Staten Island, visiting The Stone Pony Mon, 18 May 2015
Liked: The Halestorm concert at the Stone Pony was great. The crowd had a good mix of my age and teen future metal heads.
Disliked: I'm a 50 year old and I've been in great hotels and $40 a night motels. I must say I walked into the Berkeley and it looked like one of the scenes in the movie Titanic - the beautiful large rooms, great lighting, marble, couches all over. Then at check in time it was $30 more than expected. I booked this hotel because they claim to be 1/10 of a mile from the Stone Pony so having bad knees from sports my whole life, I booked the hotel because it looked great and the location. When I checked in the rude check in staff had better things to do other than their jobs, so I asked where could I park and was told on the phone that morning due to my situation they will have parking on site - well, wrong again, I had to park 3 blocks further from the Stone Pony. OK, I got into the elevator, got off on my floor and it was old - 1970 dark green rugs with damp smells, like an old bad movie. We opened the door and the room wasn't what the pictures looked like before I booked - half the lamps had dead light bulbs, the white bed spread had 3 huge stains on it when we pulled it off the bed, and we found a woman's pony tail rubber band in the sheets. Then the TV didn't work - when the repair guy showed up he said "um, you got a bad picture" and we can't fix it. Then he left, and under a chair I found a BMW car key, in view of anyone - that tells me my room was not cleaned, because my car key is worth $300 and I don't drive a BMW, so I was totally disgusted. I went down to the front desk and asked what time I could get a cup of coffee - the heavy set young man could tell I wasn't enjoying my stay and said to me "coffee gets here when it gets here" - so, my wife and I were standing at the checkout line and there was a senior citizen woman complaining about everything I went through with the guaranteed hotel parking, so this led me to believe that the Berkeley hotel and staff are full of crap - it's the old bait and switch. If anyone is looking to stay in Asbury, stay clear of this hotel. The sotry doesn't end there - I went to hand in my key and the front desk tried to charge me again. I paid cash, and got the receipt when I checked in thank God. Don't go there if you do put it on your card like I should have - because then I could have denied payment. And yes, they never came up to change the sheets - we both got tired of waiting and slept in the chairs and checked out at 7a.m.
Eric McC, PA Tue, 5 August 2014
Great hotel; wish parking didn't cost extra. Also for the price a complimentary beach pass would be nice. Seems Jersey wants to charge you for everything. Overall good hotel.
Liked: Impressive building; friendly staff.
Disliked: Pay extra to park.
Thomas Mon, 7 April 2025
No vending machines and forget...
Liked: Location is excellent. Staff was extremely nice and outgoing.
Disliked: Trying to buy drinks from a soda machine turned out impossible. Started on our floor and both ice machine and soda machine were out of order. Then went to ground floor to the two soda machines and ice machine. All three were out of order. I went to the floor below mine and checked thier two machines and both machines were out of order. I went to the desk and the employee was apologetic and came up with a can of soda and a cup of ginger ale. The sofa beds seem like they are the originals mattress from the day the hotel opened. We were there for a basketball tournament and I gave the bed to my son so he could have a good night's rest. I ended up sleeping on the floor because it was more comfortable than the couch.
Christine Mon, 31 March 2025
Exceptional
Liked: We have stayed at this hotel a few times now and absolutely love it. Location, staff, amenities, pet friendliness, all top for us.
Katherine Mon, 17 March 2025
Exceptional!
Liked: Amazing staff!
Disliked: Nothing at all.
Shelly Sun, 16 March 2025
Very good
Liked: Staff was great, easy parking, good location, comfy room.
Disliked: There was no room service, and the cafe was closed for the weekend but it was not indicated on the website at the time of the registration, so we were surprised to find out when we arrived hungry.
Schaqueeta Mon, 10 March 2025
Very good
Liked: Staff was great and attentive and professional and helpful
Disliked: That there was no breakfast included
Rathbun Sun, 23 February 2025
Mediocre at best!
Liked: It had some charm but is pretty run down overall
Disliked: The Bathroom was not clean. We also paid extra for an ocean view that was completely obstructed.
Lisa Mon, 17 February 2025
Funky fun hotel
Liked: It's a cool, funky hotel. Great location.
Disliked: Pricey due to location. No coffee makers in room. No room service. Paid parking.
Akaki Thu, 2 January 2025
Exceptional
Arthur Thu, 2 January 2025
A great fun stay in...
Liked: We came here for Nye 2025. The staff was very accommodating. Everyone from the front desk, housekeeping, valet and bartenders. Shout out to Phil at the bar. We had a corner room on the 7th floor. Room was a very nice size. The bathroom was spotless and updated. Beautiful views of the city and ocean. One block to the boardwalk, bars and restaurants. Perfect place to stay. Thank you.
Kevin Thu, 2 January 2025
Adequate for the needs of...
Liked: The location and staff
Disliked: The blackout curtains have so many holes in them it looks as though you’re looking at a constellation in the night sky. Only one window has a blackout curtain , the other allows the very first sunlight in the room which totally defeats having even one. None of the doors closed positively and the bathroom door hits the door jamb making it impossible not to wake your partner while trying to use the bathroom.