Exceptional

Exceptional

Very good

Very enjoyable. Excellent team.

Liked: The team were all lovely, welcoming and helpful.
Disliked: All treatments fully booked. Which was very disappointing, when you book a spa break.

Had a nice time.

Liked: Great accommodation, very clean and comfortable in a good location.
Disliked: Unknowledgeable reception staff - gave me incorrect swim times which resulted in an unhappy 5year old to contend with. Offered a late check out to compensate.

Very good

Liked: Our room was large and airy. The hotel was easy to reach, located very close to National Trust's Belton Manor. The hotel staff were polite and very helpful. Food in the restaurant was first rate and our waiter made us feel at home.
Disliked: Our bed was lumpy and the duck feather pillows were noisy and uncomfortable. We had two nights of disturbed sleep.

overpriced rundown hotel

Liked: the bed
Disliked: food, spa, bathroom, dated rooms, unhelpful staff, charged for food we sent back,

Exceptional

Overall a good stay.

Liked: Very clean, swimming pool was lovely but very busy. Breakfast was excellent.
Disliked: Very long wait for dinner and the quality of the food was not good.Pillows were not comfortable, and although there were 8, they were all the same type so all as uncomfortable as each other.