Belterra Casino Guest Reviews
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0.9 miles from Florence centre |
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Gary Wed, 10 April 2024
Liked: comfortable and clean
Disliked: no
Verified Hotel Guest Tue, 27 February 2024
Liked: Environment, Room
Disliked: Smoky but knew it would be.
Dave Sat, 17 February 2024
Liked: Location,14 miles from home. Well kept hotel.
Disliked: No
Anthony Tue, 12 December 2023
This guest did not leave comments about this hotel.
Chas Sun, 29 October 2023
Liked: Great food
Disliked: Had one hot shower out of the 5 nights I staye. Told the front desk multiple times. When I checked out the gentleman at the front desk didnt seemed concerned that I was displeased.
Verified Hotel Guest Sun, 8 October 2023
Liked: Just a very pretty hotel
Disliked: Nothing near it nothing to do or see
Jerry Thu, 24 August 2023
Liked: Pool
Disliked: No
Verified Hotel Guest Fri, 18 August 2023
Liked: I was able to get a good price on a good room quickly at the last minute.
Verified Hotel Guest Mon, 31 July 2023
Liked: The staff was very friendly and accommodating. The linens and towels were high end and comfortable. We at at 19 steak and seafood and had a very nice dinner. Our server Nikki was fabulous and full of positive energy. Lovely dinner.
Disliked: Paper cups and glasses are used in the room. They have not switched back to glassware. The hotel charges a resort fee. However, they do not offer free coffee in the lobby most resorts do. Pool was a bit cloudy and the area was showing its age.
Dan J Fri, 21 July 2023
Liked: Friendliness of the staff
Disliked: Shower in Room 307 was filthy. Black mold in shower pan corners and grout lines. I told staff at desk about it and wrote my concerns in their survey.