BeHome by LuxUrban Guest Reviews
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Write a review
Nikki Sat, 21 December 2024
Great location
Liked: I liked the location and how cosy to bed was, it was great for what we needed
Disliked: We had a broken heater so we were very cold for our stay here
Eli Wed, 18 December 2024
Good
Liked: Great location, decent price and get what you pay for really. The room is clean enough and the bed is comfy also
Disliked: the room size is tiny, but it is all you need for a quick break where you are out all day sightseeing etc. It is a bit dated and worn and more reminiscent of a hostel rather than a hotel. We also only had 1 keycard between the two rooms for the whole trip which wasn't too much of an issue but not ideal.
Soto Sun, 15 December 2024
Bad
Liked: Very small place
Disliked: Ac unit and bigger room
Pedro Thu, 12 December 2024
Overall, our stay was disappointing...
Liked: Location
Disliked: When we arrived at the room around 3 PM, it was in a complete mess. It hadn't been cleaned after the previous guests checked out. We had to call housekeeping, and it took about 30 minutes for them to address the situation. In fact, the housekeeping staff was already leaving the hotel when we went down to request cleaning. Additionally, there was a trash can in the lounge overflowing, far beyond its capacity, yet no employees seemed to be addressing it. To make matters worse, employees using the lounge bathroom were leaving the door wide open as if they were in their own homes.
Russell Sat, 7 December 2024
Good
Claire Sat, 7 December 2024
Would not return. Read everything...
Liked: ? Location 9 min walk from Times Square. Was able to borrow a plug in heater. Friendly helpful staff. Had a hair dryer (which is better than not having one, even if it was luke warm of cold, no hot setting. If you. Want/need house keeping just needed to ask.
Disliked: No staff on the desk on arrival. Took me a while to think about going back outside to find the buzzer. No internet and wasn’t fixed in the remaining 4 days (I was there 5). Heating noisy. Room tiny, photos are deceiving. Limited hanging space. Storage of suitcases is under the bed as there is no room anywhere else. No kettle. No where to get hot water for a warm drink. No lift (which I do believe is advertised- I just didn’t pick up on it) I assumed it was a Luxury hotel, it is not… it is a ‘city room’
Kristie Fri, 6 December 2024
Good
Liked: Fantastic location. Nice clean room. Hair dryer brought up to room when we requested one.
Disliked: Rooms not very sound insulated. Could hear everything outside of the rooms, talking, footsteps etc.
Johannes Tue, 3 December 2024
Good
Roddy Sat, 30 November 2024
Good for
Liked: The location was perfect for all my activities.
Disliked: The room smelled like wet tissue and the bathroom was too small. Having the toilet and shower that close together without a door for the shower got almost the entire bathroom floor wet.
Ashley Mon, 25 November 2024
For the price, it was...
Liked: The room fit our needs for this trip. The price was fair for the service received. The location was adequate for the places we wanted to visit.
Disliked: All of the shower soaps and such were empty, we needed to purchase our own. The vending machine took our money and the front desk was not able to help as they don't own the machine. The bed linens and pillows were not clean. The sheet was only a flat sheet across the bed, which had to be fixed daily.