Exceptional

Mashup of the up-close, relaxing...

Liked: Great view from my room, right on the lake, appreciated the enclosed parking under the facility, enjoyed using the jacuzzi in my suite, comfy reading chair and bed, room coffee was GOOD, temperature in the pool area was nice and warm, hot tub was great with some friendly people, very convenient location if you have student(s) at UMD
Disliked: The check-in process included a sign-off indicating charges would be incurred if there were noise complaints. Good, I thought to myself, but out of curiosity, I asked about the range of charges for noise complaints and how that worked. Received a vague and defensive response from the front desk dude. The upshot is, this is probably not the place you want to go to host or celebrate a lakeside party...

Exceptional

Liked: The young lady and young man that were at the fri t desk during our stay were amazing, so accommodating and helpful for all our needs. We enjoyed our stay so much we booked it for October

Superb

Exceptional

Liked: Great views, excellent place for larger groups.

Very disappointed in customer service.

Liked: The view was beautiful
Disliked: They double charged us and have refused twice to refund the double charge. The property has not been well maintained. Loose doors, broken toilet seat, porch door didn’t latch well, etc

Very clean, super nice, accommodating...

Liked: Very clean, convenient location and being lakeside is a huge plus for relaxation along with great views of the lift bridge.
Disliked: No complaints

Fabulous!

Liked: Underground parking in December a huge bonus. Loved the room with kitchenette and proximity to lake walk.
Disliked: Breakfast was pretty meh. But, appreciate that there was breakfast and I would still stay again.

Beacon Pointe

Liked: Penthouse suites are nice View of lake superiorBay windows are great for indoor viewing of the lake and canal park pretty good view of the lift bridge PatioWhirlpool in PenthouseAI LG TVs worked well with flagship devicesDigital Key Access Gifts shop has a variety and useful sectionsCoffee and hot chocolate express bar Underground parking Excellent staff very informative and helpful
Disliked: There's not a whole lot to complain about