It is not hotel, but...

Liked: The breakfast is a classical continental breakfast, not too much choice but tasty. The area was safety, not so far from the citycenter, very close to the main busline and underground line 2.
Disliked: There was reception just between 8.00 a.m. and 9.00 pm (practically the owners of the home) and nobody speaks English. But they were very friendly and ready to dissolve any kind of problem.

Pleasant

Liked: Near to a metro station for easy access to other parts of the city, and also walkable distance to the harbour.
Disliked: The photos on the booking.com site did not correspond to the accommodation. The room was listed as having a balcony overlooking a courtyard and the picture showed a leafy green courtyard garden. In reality you couldn't go on the balcony as it looked in a very poor state and there was a huge air-condition box in the middle making it impossible to get on it! It also overlooked the inner courtyard that was a carpark. Booking.com also fails to mention that the property is on the 3rd floor accessible by 78 steps or a rickety coin operated lift!

Superb

Liked: Everyone is very nice and helpful.The hotel location is very good as it's very close to Mergellina station and many other bus lines. So you can reach the centre easily.

Amazing

Liked: I loved stayed in this place! Jerusa and Maria were so nice and make me feel welcomed. I absolutely want to back there. The location is excellent, close to train station.
Disliked: We had some problems with water leaks in the bathroom. But the problem was promptly mitigated.

Exceptional

Super

Liked: Everything

Nice property close to the...

Liked: It was in the the center & metro station
Disliked: N/A

Pleasant

Liked: It is close to train station Good for people who just coming for short stay
Disliked: Furniture need to be improved No nearby restaurants

Great B&B in Napoli

Liked: It was a nice room. Good staff and breakfast service.
Disliked: It was a bit challenging to know where is the reception when we arrived but we could communicate with the staff so it went okay. I think it might be helpful if the sign says it’s at the top floor of the building.