Good

Superb

Superb

Very good

Superb

Liked: david was very kind and helpful

Lovely hotel with great staff...

Liked: Amazing view from our room. Rooftop terrace was amazing way to see the city scape and cathedral/castle. Staff were amazing, especially Martin who checked us in late at night, his enthusiasm made it a fantastic finish to a long day.Wonderful location within easy walk to the Duomo and castle.Breakfast was fantastic and unexpected. The shower water pressure was great.
Disliked: The shower cubicle in our room was a little tired and dirty. The step from the roof terrace to the lift was unexpected and my wife fell down it after taking in the views.

Very good

Very good

Liked: Close to everything
Disliked: Nothing

Exceptional

Liked: The hotel was very well located with spacious and clean rooms. The staff was also always very friendly and kind.
Disliked: We were able to leave our luggage at the hotel until our room was ready which was very kind.However, we were just given the key to the luggage room and sent downstairs by ourselves. It would have felt more safe if an employeewould accompany each guest to the luggage room and tag each luggage to each customer with a paper that must be shown before one can take their bag again. Like this we felt like anyone can simply take any bag as nobody checks and one would only realize it once the bag is gone