B&B HOTEL Aix-en-Provence Le Tholonet Guest Reviews
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2.6 miles from Saint Marc Jaumegarde centre |
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Normandia Wed, 9 October 2024
Terrible experience, do not go...
Liked: Nothing to be liked about!
Disliked: We booked and prepaid, via booking.com, 3 rooms at the B&B Aix en Provence le Tholonet, for 25-26 of August. We received only 2 codes for the check in. My colleagues had to stay in 2 rooms instead of 3 which we had booked. Apart from this, we are missing an invoice for this stay. We were debited for 3 rooms! We were not offered 3 rooms!!! We demanded to be reimbursed for the one room which we did not have the use of. Nothing happened on B&B chain behalf, and it was not easy to get in touch with( the phone number provided is for all the chain, and it is a surcharge number!). We contacted booking.com on the check in day and the assistance was unable to contact the property, so from them we got no solution meaning booking.com offered no help . We were not refunded, even if we definitely did not receive what we had booked for ! Terrible experience which we do not reccommend to any of the travelers who might ever consider booking this place.
Ian Mon, 30 September 2024
Clean, safe & comfortable
Liked: Great location for an overnight stop
Peneluppi Mon, 16 September 2024
Exceptional
Liked: Check in tranquilo,
Frederick Sat, 14 September 2024
Good night’s rest
Liked: This is a chain of very basic hotels in France. And I have always found them reliable, clean, and comfortable stop offs on a long drive. And this was no exception.
Zoe Mon, 26 August 2024
Very good
Ngo Sun, 25 August 2024
Very good
Fox Thu, 22 August 2024
Very pleasant stay for an...
Liked: Easy access, good location
Disliked: The rooms were very hot. Staying on the first floor was nice but a bit weird with the windows. They should have fans or windows that open at the top for some air flow.
Akın Sat, 10 August 2024
Passable
İpek Tue, 6 August 2024
Very good
Alexandra Wed, 17 July 2024
Good