Don't stay here

Liked: Nothing but the area very close to colonial Williamsburg.
Disliked: Upon checking in I was given a dirty room . Went back to front desk to inquire about a different room and was told I would have to come back at 3 pm . When I returned about 3:20 pm to get another room no one was at the front desk. After repeatedly ringing the bell at the front desk I still waited about an hour and a half he finally returned. I called booking customer service and they even tried contacting the hotel while I was waiting and couldn't get an answer. He then proceeded to give me a refund saying I tuned the room down that I was given. I asked him about another room like he stated earlier when he told me to come back but he said he had already processed my refund. So I was left without a room for my birthday and homecoming weekend and had to drive 2 hrs back home.

Bad

Crap Hotel

Liked: Didn't stay cause they didn't have room ready at midnight
Disliked: Didn't stay...police there for man taking unconscious women to his room and our room wasn't ready at midnight, said it wasn't clean yet, got money back

Pleasant

Very good

TERRIBLE!!!

Liked: Nothing
Disliked: The desk clerks/owners? Were extremely rude after we confronted them on the issue. They put us in room 111 and it was covered from floor to ceiling in mold, with a large patch of mold growing from the bath room ceiling. Everything was covered in mold including the furniture and bedding. It was absolutely disgusting that they would even put a human being in there. When I went to the desk to request a room change I was told there were no other rooms available, and even with my heated complaints about the mold they didn’t care and were not apologetic. The stay was supposed to be from Oct 4-5, we did NOT stay obviously. I returned to the property today regarding my refund and the same clerk/owner was there with the same he didn’t care about my situation attitude. I still have not received my refund. It is now 0ct 15th. DO NOT STAY AT BAYMONT!!!!

Bad

Checked out within minutes of...

Liked: Price, location
Disliked: Room was dirty, shower tub had dirt stains, chair in room had obvious dirt build up, blanket was stained and the security door lock was missing a part so really couldn’t secure.

Bad

Disliked: I reserved a room for my family for the weekend because my daughter had a soccer tournament in town. We live 4 hours away. When I booked it asked an estimated arrival time. My estimated arrival time was between 3pm and 4pm. I am driving down. interstate, 3:44pm....32 minutes from the motel and I get a phone call. They are CANCELING my reservation. They have an issue with the AC and I can't stay in that room and they have no other rooms. How was I not notified to this until 44 minutes AFTER my earliest arrival time? After driving 3 and half hours, I'm on the interstate trying to quick fast book another room to ensure my daughter is able to participate in the tournament at this point. This is not professional and put us in a terrible position.