Baymont by Wyndham Panama City Beach, Panama City Beach

The hotel is very poorly run. We were not permitted guests without an additional charge. At checkout I was told that "my room was not charged to my card and they had to run it again." After much arguing (and being disrespected) I left and refused to pay for the room because I had proof on my credit card history that it had been paid. The room itself had an awful smell and light bulbs were missing in every light except one.

Liked: Cheap for PCB.
Disliked: Poor service, dirty room.

Waisted our Vacation. Cost Us...

Liked: I was billed more than the real cost. Then refunded some. But then billed for a Resort Tax. I ask to be refunded to change Hotels. I was refused. Roach's were everywhere. So into our Stay. The Hotel was Closed Down. We were not refunded. We had to move into a different Hotel that was a sister Hotel. It was many miles from the Beach. I ask for a refund. No luck. Was told they were giving us a Upgrade on our room. Which wasn't what we wanted. We wanted to be at the Beach. Not 11 miles from where we Booked the First Room. No Refund.
Disliked: Nothing about the other Hotel was Appealing to Us. Way to far from the Beach. I want a Total Refund. But don't know who to get it from. They told Us we would have to go after them in Court. There wasn't going to be any refund. There was Bed bugs and Roaches at the Laquinta that we were moved to. There was a Prostitute that was next door. People kept knocking looking for her room. We told the staff. They did nothing.

It was horrible

Liked: Nothing!!!!!!
Disliked: Everything!!!!!

Disappointing

Liked: Location and price.
Disliked: Dirty. In disrepair.

Bad

Exceptional

Honestly, it wasn’t terrible. The...

Liked: Well for starters the property was closed. We didn’t see the email stating it was closed. Pulled up to the front door sandbagged and the parking lot overgrown with weeds. It was a huge eyesore. Only a note on the door advising the facility was closed. We luckily spoke with a nearby hotel who told us to try their sister hotel.
Disliked: It was closed. We didn’t see the email from the facility that went to our junk folder advising the facility was closed and we were re routed to a sister hotel.

Bad

Very good

Good

Bad

Liked: Was a rip off never go there. Was overcharged,wouldn't give paperwork. Can't get refund. They changed dates. We checked in on the 13 th out 15 th. Charged for three days and more than I booked it for.
Disliked: Place was old, run down. Had no towels , beds were dirty, had vomit on bed under flat sheet. Place had people who were on something and police surrounded it .while there something was thrown on our car luckily it did leave any damage to paint. TV didn't work and tub drained very slow.