Baymont by Wyndham Omaha SW, Omaha

Pleasant

Poor

Liked: Breakfast and the location.
Disliked: We were told upon arrival that our room was cursed and that the owners knew about all of the problems and they didn't want us to complain. The guy at the front desk told us that the owners couldn't afford the repairs. The bathroom has a very large crack at the roof, the tub and floors were dirty (covered with filth and other people's hair) , the room smelled of bad cologne so strong it gave us a headache, the pool was closed and we probably wouldn't have used it due to the state of the room.

stay

Liked: staff was awesome.
Disliked: out side not was not inviting , a little scary for two elderly women.

Exceptional

Stay away

Liked: Location
Disliked: Just wanted to let you know that the lady at the front desk is the rudest lady ever! We arrived around 10 pm & only stayed for the night. I was going to stay another night but chosen not to because I didn’t want to see or deal with that lady again! When we first came in she was behind the computer & the whole time checking us in she wouldn’t even look at me let alone make eye contact with me. She was short with her words, her tone was horrible, just plan rude! When we woke this am & got breakfast I asked one simple question, and she relied back to me soo hateful. Although your facility is great, price good I would come back bc of this lady!

Excellent experience! very friendly staff....

Liked: The breakfast was great for the price of the stay. I wasn't expecting as much variety to choose from as there was. Very good. The lady was very nice when I checked in. I was surprised my room actually cost less than I thought it was going to.
Disliked: I would like to have had a refrigerator in my room to keep drinks for the next day cold ahead of time.

Good

Disappointing

Pleasant

WORST SERVICE, FILTHY ROOM. Paid...

Liked: NOTHING AND I HAVE ONLY BEEN THIS DISAPPOINTED AND DISRESPECTED ONE OTHER TIME IN MY ENTIRE LIFE! I honestly want my money back!
Disliked: I paid for a king suite and there was not so much as a loveseat or pullout hide a bed in the room. I had to pay an extra $10 for a terrible fold out cot because I have never been in a king suite where there was no place to lay down other than the bed. Every Suite I have ever been in until this one has had a sofa bed or at least a loveseat! Not to mention the fact that I found a cashew and a hair tie on the floor underneath the desk, there was trash behind the night table on both sides of the bed. The hot tub was not cleaned properly and was extremely greasy and disgusting! The owner disrespected me because I was coming to the hotel to take my son to surgery early in the morning, he was unable to eat after midnight so I grabbed him some oatmeal to eat that night because he had to eat his breakfast by midnight and I got disrespected for doing so even though it’s supposed to have a free breakfast it was not the right hours she said, but she didn’t say it nicely. Then to top it off my card did not go through for the extra 10 bucks she was charging for the cot I shouldn’t have had to pay for because there should’ve been a couch in the room and she was worried about $10 while I was trying to check my son in for surgery. I will never stay out or recommend this property again!