Liked: The hotel was close to Klipsch and was very clean. Breakfast was good.
Disliked: I had triple amount of cost put on hold between two separate debit cards. I used a different card at check in than what I used to reserve my room. Not only did they put the amount on hold twice on the card that wasn't supposed to be charged, but put a different amount on hold on the card that should've been used. So a $108 room turned into $324 and it's still being held. The hotel said it was a "glitch", my bank is investigating. I travel a lot and never had this happen before.

Very friendly and helpful staff; clean from the exterior to the rooms. Nicely updated rooms. Convenient, located close to where we needed to be - shuttle service even available. Definitely will book again!

Liked: Staff very friendly and helpful.
Disliked: Vending machines don't work.

Great place to stay, especially if going to an event at Klipsch Music Center. Shuttle gets you there and back in less than 10 minutes.

Liked: Clean; easy to get to; very friendly staff.
Disliked: Nothing.

It was ok, nothing special

Liked: Friendly staff.
Disliked: Refrigerator was old and embalanced and the freezer was iced over.

Good

Adequate

Liked: Fair. Bacon would make it excellent.
Disliked: Larger selection

Nice customer service

Liked: Easy to book
Disliked: N/a

Superb

Great location and rates

Liked: Free breakfast is a welcomed bonus!

Exceptional

Good

Not the best.

Liked: I like that there was availability the same night. The facility was okay.
Disliked: Not enough pillows on the bed and blankets were not the best. Breakfast was fair at best. The biscuits were hard as a rock. Not the best breakfast at all.