Baymont by Wyndham Jacksonville/Butler Blvd, Jacksonville

Nicest hotel I've stayed in and the staff were very friendly and made our stay a pleasure. Will definitely be staying here again on our next trip.

Liked: Clean hotel and nice staff.

I thought the hotel was nice. Good location and clean. I made a reservation weeks in advance for 2 double beds - I had 4 people on this trip. Got my confirmation, all is good, checked in and when I went to the room it had 1 king bed! They did bring blow up mattresses and changed our room in the morning. I will stay again but will confirm my room type prior to arrival.

Liked: They were friendly and helpful.
Disliked: Did not get the room I reserved.

I had booked a room with double beds. Upon arrival they gave me a single bed and an air mattress. I PAID for a double, not an air mattress. Once in the room, no towels were in the bathroom. Food was left in the microwave from a previous occupant (have pictures of this). Room was obviously not thoroughly cleaned. Was told at front desk at check in that my booking was sent for a "single bed" which I have picture proof that I paid for a double bed. Upon check out was told that we had "double beds" which leads me to believe I was lied to. I will be calling the manager and complaining.

Liked: Good breakfast.
Disliked: Sleep on an air mattress; food left in microwave; no towels at all in room.

Very good

Poor

Price was good through Hotels.com...

Liked: Location, friendly staff.
Disliked: First floor was noisy until after 10 pm. Rooms are quite dated. Carpets NEED REPLACING. Carpets are almost crunchy. I would not go without shoes. Beds need a blanket. A/C could’ve drowned out the noise but too cold to run all night. Seal around door is almost nonexistent and the shower plumbing needs updating…it’s floating around in the wall seemingly unattached. TV reception was abysmal. Seriously. If you are paying for cable you are being cheated.