Baymont by Wyndham Iron Mountain, Iron Mountain

Fine

Liked: Staff
Disliked: Ironing board was broken. Got a new one that was broken as well. Had a odd smell

Exceptional

Disliked: The fact that I couldn't utilize the TV inputs for my Fire Stick and the TV was too small.

Horrible

Disliked: The lady behind the desk seemed ok at first but the door from the outside to our room the keys were not working and then they didn't work for our room and the lady behind the desk told my daughter oh you are going to be one of those people this is going to be a fun night she told us that the pool was open and we were expecting a hot tub and we were not told it was not working and instead told that's why you have a bath tub well I tried to take a bath and the water was ice cold no matter how long you ran it and when I sat in the bed I heard a bit bang from the bed frame underneath it and it was on both beds to be honest I would like a refund because I was completely unsatisfied with everything I thought at least I have breakfast to look forward to but that was a joke as well I have been to several hotels but I was the most disappointed with this one to be honest

Superb

Disliked: Hard to find

Exceptional

Passable

I will not recommend it...

Liked: Convenient at corner not on the regular corridor
Disliked: There was no security lock on the door. No heatloor/walls in the room and I was put back in a corner not in the regular corridor.

Location was good

Liked: The location is great everything you needed was within a few miles. The front desk ladies are very friendly and nice.
Disliked: Double queen room was small there was no storage area for anything, if you had more than 2 people it would be cramped. Bathroom was very tiny. You can tell that the building is old still had non working dial thermostats in the room. “ Breakfast” was very disappointing.Side entrance door was broken and held to the building with duct tape so there was a big gap. Someone could easily enter. So not very secure. Did not check out the pool area.Mattress was a little too firm for my liking.Price was more than it should have been for the room.

Exceptional

This is not the same...

Liked: The location was fine. The breakfast was ok. The only good thing about the room was that it had a fridge and microwave
Disliked: The facility itself was old with a few attempts to remodel. The flooring throughout the hotel was uneven, different levels based on the different doorways (trip hazards). In our room, the floor was laminate and it didn’t feel clean. There was one chair and small table nest to the bed. A huge TV stand with a fridge and microwave at the foot of the bed. And when I say the foot of the bed, I mean that!! There was 12-15 inches between the two!! I took a picture of my husband trying to get through. The bed. To begin with, was extremely firm, and I mean extremely! The pillows were hard. The satin (yuck) bedding was barely big enough to cover our bodies once we laid down. Then every time you sat on the bed, the tin base wrap buckled and made a really loud banging sound! The bathroom door wouldn’t close all the way. The air conditioner was 3 feet away from. The bed and blew directly on the person that was on that side of the bed. The room was not the same as the picture on your website! The breakfast bar choices consisted of horrendous coffee, nasty sausage gravy and biscuits, undercooked danishes, disgusting yogurt. The only edible things were the prepackaged fruit cups, the Quaker instant oatmeal, and the hard boiled egg!