Superb

Great staff, cookies, and good...

Liked: Staff at the front desk were welcoming and helpful! Loved the cookies when we checked in and having access to hot water to make an evening tea. Good value for the money.
Disliked: The fan from the heater would blow warm air, which would wake my husband up, with him being too warm. He'd kick off the blankets and of course the ambient temperature would cool down once the heater stopped, and he'd have to pull the blankets back up.

Dishonest service

Liked: Convenient location
Disliked: The pool was closed. We were told the pool is closed after we paid money . The main reason we chose the hotel was having a pool. It’s was unprofessional dismissing a customer’s need and didn’t provide a choice when the facility was not fully functioning. Noises from the next door and footsteps sound from upstairs.

Nothing to complain about.

Liked: Staff was very friendly.
Disliked: Kind of dirty outside the room like in the hall and the stairs. Room was very clean though.

Superb

Liked: Quietness of facility and there were many people there for MT Special Olympics. Also, room was so clean and bed was firm and bedding was so comfortable.

Shay helped facilitate a room...

Liked: Comfortable, convenient, friendly staff. Kids loved the waterslide

Comfortable, clean, friendly people!!

Liked: Was clean, easy to find
Disliked: The staff were great and hotel old but clean and comfortable. When booked we verified they’re hot tub was working, there person we spoke to told us it was being fixed that day so we were told all was good. We were staying for 4 days so wanted this feature! Well at check in I asked about the tub, we were informed “ the health department required the staff to be cpr certificated to open the hot tub and pool”. The clerk informed us this had been done and they were waiting for the OK from the health department. Well of course that did not happen during our stay, so the pool and the hot tub were closed the whole time we were there. We were disappointed! We had called two other hotels and their hot tubs were down so we moved onto this hotel with a working hot tub. All in all was fine!!

Superb

Very good

Liked: The breakfast was great.
Disliked: Didn’t know the hot tub was down for maintenance until we checked in. Was one reason we wanted to stay, was for the hot tub.