Overall a horrible stay; beds were hard; desk staff were very rude. Asked about the pool and was told it would be open when they ordered water, but I was welcome to dive in.

Liked: Breakfast was great; the gentleman who made breakfast made sure everyone was happy.
Disliked: Rude customer service; dirty rooms.

The hotel was clean and very well priced. The room didn't have towels and the staff seemed to be put out when I asked for some. Location was very good for the Renfest.

Liked: Value.
Disliked: No towels.

Will never stay there again.

Liked: Adequate
Disliked: Lighting in room, very dingy, floor lamp broken, wall lamp didn’t work, tv remote batteries held in with electrical tape.We got what we paid for but those items could have been standard.

Exceptional

Very interesting, and quite frankly...

Liked: The bed was very comfortable.The location was great, around restaurants and entertainment.
Disliked: The floors were dirty, the place had a weird smell.( not pleasant). The toilet was not working properly, my husband took the top off to the tank and there was used needles in the back of it. The towels had other guest hair all over them. The t.v. Was severely outdated and volume was weak and the picture was cloudy. The blanket was more like a tablecloth than a blanket.

Exceptional

Bad

Bad

Good

Very good

Good

Liked: The room
Disliked: No smoking