Overall a horrible stay; beds were hard; desk staff were very rude. Asked about the pool and was told it would be open when they ordered water, but I was welcome to dive in.

Liked: Breakfast was great; the gentleman who made breakfast made sure everyone was happy.
Disliked: Rude customer service; dirty rooms.

The hotel was clean and very well priced. The room didn't have towels and the staff seemed to be put out when I asked for some. Location was very good for the Renfest.

Liked: Value.
Disliked: No towels.

Poor

Very poor

I'll never stay there again

Liked: What breakfast
Disliked: Everything

Pleasant

Bad

Will not stay again!

Liked: Location was close to everything
Disliked: Hotel smelled, toilet ran all night, bath tub faucet dripped the whole stay, lock on door was broke, bathroom door was screwed together, fridge or microwave made annoying ticking sounds shades in room were full of holes. Did not have extra pillows; had to go purchase my own pillows. Not enough bath towels provided…breakfast was not appealing.

Pleasant

I was very unimpressed. Got...

Disliked: My reservation was cancelled unexpectedly and unknowingly by your website and I was still charged for it. I didn't find out until I got to the hotel and had to pay full price for a room that I had already paid for.

Disappointing