It was a good way...

Liked: Did Not Have it
Disliked: Did not Have a breakfast.

Very good

A bit dissappointing compared to...

Liked: Quiet room, great location, friendly staff
Disliked: The pool was closed for works, and we were not informed beforehand. The bathroom was not clean (hair on the floor from previous guest), cigarette remains from previous guests on the balcony.

Exceptional

I'm Trying to forget the...

Liked: This was our 4th Time & we've another stay after couple of days. However, the experience was almost perfect but due to couple of individual's miscommunications. I can't say it's negative experience. The staff specially [Tim Eidinger] from the [Concierge] Team as he was more than supportive,Also, I can't forget about the reservation team via Online where they helped me a lot to enjoy the special event we've.
Disliked: As I mentioned, it was almost perfect like the 3 times before. but due to 2 things I checked out full with anger & I was not able to cancel the next booking since it's not refundable. 1- The Lady on the desk when I checked in, she told me that they'll block a deposit of 200 EUR as a part of the policy & they'll unblock it once I checked it. Later-on I discovered that they blocked 1200 EUR. So my advice on this part, make sure to get a receipt or official communication on that. 2- The gentleman who was in the Concierge instead of [Tim] was not helpful since we spent around 1 hour waiting for our car which was the wrong car PLUS, he did not care @ all when there were no children seats that I already paid for. However, I could not wait longer since I've 2 kids & both of them were sick.I can't say that this Hotel is not recommended due to couple of mistakes, but the learning here:** Don't count on verbal communication with people on the desk.** It's your right to rise a compline if you face any issue from a responsibility that you got through them.

Exceptional

Wonderful views and good sleep

Liked: Fabulous breakfast, great views, excellent bed

Was wonderful

Liked: Location , service
Disliked: Not being able to get the desired room and late check in

Overall not so great

Disliked: To use the rooftop terrace a booking is required and is shared between hotel and external guests. Therefor we couldn't use the facility and was not aware in advance that a booking is required for guests to use a hotel facility. This was disappointing.In our room a bottle of water was half empty and an item from the bar fridge was expired. Overall, the experience was not that great. :-) The property is located in a great location and obviously well-kept and beautiful. The pool area was nice.For doggies, there is a small park right in front of the property, but be aware that it's a long walk from the room to the front door because of the hotel layout.