The hotel itself was clean; the room was newly refurbished and very nice. The bed was very comfortable, too. Small problem with lack of hot water in the morning, but it resolved itself 20 minutes later. Too bad the neighborhood is so dirty. Otherwise this is a great hotel at a great price!

Liked: The room was very clean and freshly refurbished.
Disliked: Having to step over homeless people and walk on a pee soaked sidewalk to get in to the hotel.

Passable

Liked: The man at the desk was so helpful. He helped with directions when we were not sure where to park and gave us all info on parking and places to get good food and drinks.
Disliked: The area was real bad. It was full of homeless people and the parking was horrible. Not a good area to walk around in.

An uncomfortable stay

Liked: The staff were super friendly and accommodating. One staff member was kind enough bough to wait up for me until late at night due to flight issues. The room had all I needed.
Disliked: Unfortunately I had a terrible night 2 where due to central heating my room was way too hot, I tried to open the window and ended up having to listen to a couple having sex which was so loud it may as well been in my room so I had to close up the window again and blast the fan and then had the people upstairs stomp around until 2 am so loud not even my earphones helped. There was nothing I could do about anything that was making me uncomfortable. For the money I paid, I just don’t feel the stay matched the value.

excellent for what you pay...

Liked: towels had stains on them, room just needed a proper clean, especially the floor, very nice staff, however, notice says to ring bell 24 hours for attention, rang bell at 7am until 7.50 and no one came, only came when the breakfast bar opebed at 8am
Disliked: The heat in the room, we were gien a stand up fan, bur again it had so much dust attached to it = its a really nice place just needs more attention

Very good

Liked: Hotel was in a central location, close to transport facilities. Tidy room. Helpful staff
Disliked: Theres a few homeless people about. But that isn't the hotels fault

Bad

Bad

Passable

Passable

Not horrible

Liked: The manager seemed to look out for us, was helpful and nice
Disliked: Was charged an extra 125.00 when I checked in and was asked for a 20.00 deposit which I didn't get back, seemed shady! The area was scary with all the homeless and some of the guests.