I don’t think this hotel...

Liked: The valet staff was very nice and kind. The location is perfect, walking distance to everything.
Disliked: The only thing decent about this hotel was the location. The fire alarm went off two nights in a row for no reason, I’m assuming a fault on the hotels end. The first night it went off twice in a row. We went outside and there was no communication on the hotels end for muster points or safety protocols. There was also no communication whatsoever for when it was clear to come back inside. They went off at the most inconvenient times in the evening. If there was a really emergency I doubt there would have been any clear and safe procedure which is alarming for a hotel at this level. On top of that, the AC did not work at all. The room was musty and stagnant with hot air just blowing in. To top it all off, The front desk staff scoffed and laughed when we voiced that we were upset over this whole situation. To voice a concern then to be scoffed at? Insane customer service behavior. For the amount of money we paid for our stay, this was an experience of a Motel 6. I wish we would have been treated with more decency than what we encountered when we checked out.