Bastion Hotel Utrecht Guest Reviews
Write a review
2.9 miles from Utrecht centre |
Write a review
Ana Wed, 2 April 2025
Good budget hotel, nothing bad...
Liked: This is a good budget hotel, nothing specially bad to share. The rooms were ok, clean and it is quite calm.
Disliked: Instead of small soap bottles, I suggest they change them for fixed shower gel/shampoo refillable bottles (more sustainable, cheaper for them, and better for users).
Elisa Sun, 30 March 2025
It was good
Liked: The place is really clean
Disliked: They charge me tax. Even if I didn't broke anything. I don't know why they charge me tax. They said everybody do it. I don't understand it.
Ingas Thu, 27 March 2025
Very good
Ingas Thu, 27 March 2025
Very good
Nick Wed, 26 March 2025
Unresponsive staff and dirty sheets...
Liked: Checkin went smooth
Disliked: The room wasn't clean. The bathroom was dirty as were the sheets and the towels. Roomservice didn't replace a used coffee cup for the second morning.The restaurant kitchen closed over an hour early whilst we were sitting there waiting for a server to pay attention to us. Nobody came to our table for half an hour and when we finally asked for someone to serve us the kitchen had just closed.In general staff doesn't seem to notice you're there or need anything. Possibly the worst experience I've had with hotel staff yet.
Cesar Wed, 19 March 2025
Lovely short stay!
Liked: We loved the Spa facilities - A BIG PLUS! we will be back
Disliked: N/A
Jolien Fri, 14 March 2025
Pleasant
Sébastien Tue, 11 March 2025
Very poor
Disliked: More than one month after our stay, I have been charged an additional amount for consuming beverages that we never consumed. The staff then asked us to prove that we did not consume it, which is of course impossible...
Jozef Sat, 8 March 2025
Good
Adam Wed, 5 March 2025
Disappointing