Bastion Hotel Maastricht / Centrum Guest Reviews
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0.6 miles from Maastricht centre |
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Johaentges Sat, 1 February 2025
Very good
Tracy Thu, 30 January 2025
Good
Liked: The hotel itself was nice & in a perfect location for sightseeing in the city. The bar & restaurant staff were very efficient and pleasant
Disliked: The housekeeping staff at the hotel were extremely rude and abrupt. Very heavy handed with their cleaning trolleys when entering & exiting the lifts when guests were about
Wouter Sun, 26 January 2025
Good
Liked: Great location
Disliked: Rooms were quit warm and not able to cooling down the room under 19c also not possible to opening the windows.
Spymag Sat, 25 January 2025
Very good
Theocharis Wed, 22 January 2025
Good
Albert Sun, 19 January 2025
Wonderful relaxing stay
Liked: Room, breakfast
Disliked: All OK
Femke Sat, 18 January 2025
Ligging top, kamer flop
Liked: De ligging was super goed
Disliked: De kamer was stoffig, zwarte haar in bed, wc niet zuiver,……. Mag zuiverder
Lennit Tue, 14 January 2025
We were pleased.
Liked: The room was good and the staff were helpful and professional.
Disliked: There was a long wait for check-in and checkout as there was only one receptionist. One of the coffee cups in the room was still dirty.
Silva Mon, 13 January 2025
Passable
Liked: Helpful and nice staff.
Disliked: The temperature in the rooms were very cold. Not enough water in to take shower in the morning. One costumer was given a key to my elderly mothers room by accident. But that was very upsetting for her. He went in to her room and was very rude to her.
Nilesh Fri, 10 January 2025
Passable
Liked: Location only ....
Disliked: After having adavce booking as family stay for 5night given corner room ground floor. looks it would store room earlier or dometary converted in to room .Not shown room before allocating also after request to give or change to Good room or RISE floor ...no positive response ..Secondly at night huge cigarette smoke smell coming in room it's suffocating..:(Also if its deal booking online after checkout they asked extra city tax .to pay additional ..Why it should be announced or highlighted during booking deal amount. ....Ideally amount should nt check ......My family didn't like it as also no staff available night to address basic service facity related issue ..... poor or dull response ...I would have booked different hotel instade of bastion :(I'll not recommend this hotel for family stay except center location .