Exceptional

Liked: I've stayed here a few times now while visiting friends in the Walsall wood area. Never any issues. I would highly recommend.

Superb

Very good

Very good

Passable

Has potential to be a...

Liked: Breakfast was ok and good selection. Staff were very pleasant and helpful. Bed was comfortable. Easy to get to and there’s supermarket across road and shops and food places short walk.
Disliked: Hotel is showing signs of wear. Needs updating. Room the carpet was stained and the walls and ceilings had water staining. Shower head was broken. Dreadful thin pillows

Acceptable for the price paid,...

Liked: Room was good Staff are great, always pleasant and polite
Disliked: Exterior of hotel looks derelict TV had no signal

It met my basic needs

Liked: Warm and comfortable room.
Disliked: Hotel and room need a lot of attention. very poor decor, cracked tiles in bathroom, no hairdryer in room. I stay for one night once or twice a year but this time it was disappointing.

Adequate

Liked: Staff and breakfast fine. Cheap accomodation
Disliked: It's clear the hotel has seen better days and needs refurbishment. No bar or resturant is an issue.Also some very strange smells in corridors