This is our third stay...

Liked: It's always clean , The location is excellent , love the beachside rooms and hearing the ocean . The staff is responsive to calls and emails and messages .
Disliked: The elevators are on the slow side , the pool and hot tub are close to being done . We had no issues with the ongoing construction in the evening or in the mornings .

Current state of the property...

Liked: Spacious, well equipped room.
Disliked: Pool was closed as they were repairing it from hurricane damage. It was hard to get a hold of reception. Checkout is at 10am but there is no one at reception until 9am, no drop box for the keys outside reception and reception is locked until 9am. Beach the hotel is on was closed by the city and we were not allowed to use it. John's Pass was barely open, and the fact that the hotel is close to it is one of its pluses. The hotel did not have towels that we could borrow to go to the beach elsewhere. The hotel is undergoing a massive renovation, started months before the hurricane. If those things had been communicated in advance - make it clear on the listing on Booking.com, which is very misleading as it is now - I'd have given this property a very different rating as the price was still good. The frustration of finding out about those things only as we got there is what made us upset.

We had a nice stay.

Liked: Very clean room. People were working hard to clean up the property from the hurricane.

Exceptional

Liked: Nice place
Disliked: Is was clean

Exceptional

Nice rooms but it had...

Liked: The rooms were large.
Disliked: The pool and Jacuzzi were closed for repairs. We didn't find out until we arrived the hotel.

Exceptional

Good

Superb

Liked: We have stayed at BFBC before and we love it. We knew things would be not normal due to hurricane. No pool, no cable and lots of workers. We pulled in with my uncles suv and we had car troubles. One of the cleaning ladies came over, looked, called her ex-husband over video and they fixed it. What could have been a major hassle and money, your amazing cleaning lady and a maintenance man went way over and above to help us. Elevator was then out due to a technicality and yours workers walked up our items to 3rd floor. Couldn't thank them enough!! We will be back.
Disliked: The beeping from the bobcat at 8am all day long. But we knew to expect this as trying to get the place back in order from hurricanes.