Exceptional

Very good

Exceptional

Adequate but would not use...

Liked: Breakfast was excellent Rooms were clean
Disliked: Desk staff was not helpful to many different customers. They lack a proper payment system for reserving with a credit card and required people to wire funds to an account and then said they didn't receive them. This is surprising for an international hotel chain. It looks rather suspicious. The taxi driver that was arranged by the hotel was also dishonest and charged us twice.

Exceptional

Never again

Disliked: Bad managment overall

Exceptional

just book the Westin instead

Liked: probably just the location, conveniently just across the street from expo Guadalajara
Disliked: Very rude staff, very unprofessional, disrespectful, I reserved a two bed room and I got a single bed room

Hotel estándar, staff grosero

Liked: Habitaciones sencillas, limpias, decentes
Disliked: Staff grosero, prepotente, incapaz de solucionar, pésima atención, groseros