Max, was an excellent employee….upbeat,...

Liked: Liked the whole concept as we felt we could sit and visit with friends, enjoy the services including cookies, tea, drinks.
Disliked: Having to wait till 3 pm as we were exhausted from overseas trip an hour or so isn’t bad but we had to wait till 3pm

Max max

Liked: Very nice! Chef was very friendly guy welcoming us each morning. Prepared our omelets and I loved the Dutch pancakes.A wide variety of choices for breakfast. Enjoyed the happy hour and hors d’oeuvres. Nice touch.
Disliked: We arrived from a long airplane ride and unfortunately, arrived before check in. It would have been nice if we could have checked in earlier than 3 pm—due to exhaustion. One couples room was ready, but they had to pay €70 extra that seemed a bit much, especially since their room was ready.!! We did not like that..

Its prices are not suitable...

Liked: The location
Disliked: Very expensive for the services, and it is nerve-wracking to sit in the breakfast room, because of the smell of food from the kitchen, and also there is no good food

Good

Liked: Excellent location, friendly staff, and beautiful view of the canal from the room window. Excellent breakfast and enjoyable wine and cheese afternoon gathering in the hotel lounge provide a great opportunity to meet fellow travellers.

Very good

Charming hotel worth staying at...

Liked: Staying just over 24 hours in Amsterdam we wanted a well located and comfortable hotel, at a reasonable price. We got exactly what we were looking for at the Banks Mansion. Have we stayed at more upscale hotels? Sure, but the rooms were nice and had everything we needed, the beds were comfortable and the showers great. The hotel has its own rusty charm. What made it extra nice was the included self service bar in the lobby (as well as the included minibar in the room), and nibbles such as candy, cheese tasting etc. The staff was also very friendly and helpful.

Exceptional

Liked: Excellent staff were all super helpful and lovely! Great location

Excellent stay at Banks hotel,...

Liked: The staff were excellent, very friendly and helpful.The all-inclusive drinks had a very good range of branded produce.The main area downstairs, where the bar is located, has plenty of seating and is relaxed and perfect for chilling and unwinding with some quality beverages after a busy day in Amsterdam, The location was close to most things.
Disliked: nothing

Perfect overnight in central Amsterdam

Liked: Wow this hotel has a wonderful all inclusive concept, fully stocked bar and snacks included. It’s a beautiful hotel and was very reasonably priced for what’s included.
Disliked: Wish I stayed longer .