Excellent

Liked: Nothing to much trouble

Exceptional

Liked: Wonderful hotel. Convenient location.

A wonderful and comfortable stay...

Liked: Location is PERFECT. A quick walk and even quicker bike to anywhere in Amsterdam. Short walk to the metro or tram to easily catch the train anywhere else. Staff was wonderful, welcoming and always available. The open bar and snacks is a wonderful touch to have some down time before heading out for a later dinner or evening. Breakfast was also above our expectations; the staff was welcoming and eager to make our mornings comfortable. Food was good and did not feel repetitive between the omelette bar and pancakes being made. We had a beautiful canal view room that had plenty of space to hang out and relax in. The in-room snacks and drinks (also included) was icing on the cake through the week.
Disliked: I would have to search long and hard to really find anything I did not like about the Banks Mansion. Anything negative would be nit-picky!

Great experience

Liked: The staff was excellent and helpful in every way. The happy hour gave us a chance to meet many people from around the world. The location was perfect. We were able to walk to 9 different museums and there were still others we could have gone to. Great breakfast.
Disliked: The bed was small for our standards.

Looking forward to coming back...

Liked: The decor was fabulous, I loved the breakfast, staff was super friendly and helpful, location was wonderful, snack and beverages in room were handy, wine was delicious.
Disliked: Room was impossible to get warmer, however I didn’t feel too uncomfortable so I never asked staff about it. Mini fridge was not cold enough to keep leftovers. I got food poisoning as a result.

Great Location and great open...

Liked: Great location in the city center. Very comfortable bed. Delicious and very good breakfast. After a busy day in the city, daily open bar with all drinks of choice, especially with a good wine selection, cheese and snacks are great pro! My third stay at the hotel while in the Amsterdam ... and will be back

Very good

Disliked: Bed and mattress were awful and got a lumbago

Good

Exceptional