Very good

short stay in Banff.

Liked: Large and clean room. Helpful staff. Right beside the town trials and close walk to central Banff. Nice pool, sauna and hot tub.
Disliked: Light at room was not enough.

Great location

Liked: Super location and really nice pool with 2 hot tubs of various temperatures and a Eucalyptus steam room. You also can't beat the location
Disliked: Rooms were pretty dated and dingy but that's what they're upgrading

Decent hotel in a great...

Liked: Great location, friendly staff, nice facilities in spite of construction and a broken parkade door
Disliked: My room had a balcony but it didn’t use it mostly because the railing was disgusting. Filthy and it looked like it was peeling.

A convenient location and a...

Liked: Great location!
Disliked: Gym facilities are not ‘state of the art’ as advertised, far from this

will continue to be our...

Liked: the refresh on the rooms is great. this is always our home when in banff but the rooms were getting a little outdated, the renos are really nice. always love the pool and steam room.
Disliked: nothing

Superb

Very poor

Exceptional

Liked: A very nice lounge and restaurant on the property, the hotel is currently being renovated and updated.
Disliked: The room was not ready at the 4 pm check in