Bellhop was rude when we checked out; clock had incorrect time; air condition was either too hot or way too cold; TV remote required multiple entries to accomplish the simplest of changes; when we complained, when checking out, the desk clerk tried to blame the short comings on Covid - how does a virus screw up the toilet, or leave cigarette butts in a room? Other hotels didn't have these personnel problems, so that excuse was road apples. I was offended that the desk clerk thought I was that stupid to actually believe her. In August my wife and I intend to go see another concert in Shreveport, but you can take to the bank we'll not stay at Bally's.

Liked: Quiet.
Disliked: No valet; had trouble getting a bellhop to check in; toilet worked poorly; cigarette butts in room; refused to help me get Uber, lift or cab; carpet was thread bare.

We were traveling, but would...

Liked: Location, and loved the room for the price. Very clean.

Superb

Exceptional

best deal for super nice...

Liked: I ended up having to work extra hours.. which sucked on my part.. so when I got back to the hotel I wasn't sure what room we were in and my phone had died I exited the elevator to make sure it wasn't in somebody else's way and saw a plug on the wall which was very convenient to try and charge it I accidentally left my card in the elevator when someone came up in the elevator stopped at that floor there were people waiting to get on and had told them about how my CRS was activated I couldn't remember anything I was one floor off from being able to get back to my room with my friend and the next 2 hours was a bunch of hoo-ha.. because as the elevator was closing I was saying that that's my card the guy was mentioning to the other's house someone had left their card so as he came back up the elevator instead of bringing me back the card the other people took the card to the front desk leaving me stranded because I couldn't go up to the next floor I couldn't call my friend to tell him where I was I couldn't do anything a maintenance man took pity on me and help me get to where I was going and he was I finally got my friend enough battery charge so that my friend could open the door and tell me which room I was in I couldn't believe I was only one floor off front desk was nice enough to grant me an extra hour so I could at least take a shower before getting back on the road I was very grateful tried cleaning room up so it wouldn't leave too much for them housekeeping to do since we had stayed over and basically I was in their way extremely grateful..
Disliked: there used to be rooms where you had the tub out in the room I like that a lot because you can watch TV kind of talk to somebody else while enjoying a bubble bath the entire time the Jets felt really good on my back especially after traveling a lot and now that I'm suffering from swelling and such I just couldn't picture anything better than one of those rooms and I don't think they have them anymore that makes me sad

Not sure I'll stay there...

Liked: It had a casino. Large bathroom.
Disliked: No cups for coffee. Could'nt find my reservation so they gave me another room. Got charged for both. Took about 5 phone calls to get my refund.i have yo wait 10 days to see if I actually get it.

Fun place to stay!

Liked: All activities in one location.
Disliked: Household have done a better job of preparing the room.

It's nice.

Liked: The bed was nice, the room was a good size.
Disliked: The room could have been cleaner. And the restaurant waitress didn't bring me my change back. She got a good tip!! She didn't deserve.

Bad

Disliked: Safety of and around the building.All 4 tires from my rental car was stolen from the Hotel-Casino covered garage.

Stop over on way to...

Liked: Casino was slow yet no vibe. Late check out was appreciated.
Disliked: Eating choices were over priced steak house or to go type convenience store food. The advertised rate turned out higher than expected “resort” fee. Not even close to any resort.