Bellhop was rude when we checked out; clock had incorrect time; air condition was either too hot or way too cold; TV remote required multiple entries to accomplish the simplest of changes; when we complained, when checking out, the desk clerk tried to blame the short comings on Covid - how does a virus screw up the toilet, or leave cigarette butts in a room? Other hotels didn't have these personnel problems, so that excuse was road apples. I was offended that the desk clerk thought I was that stupid to actually believe her. In August my wife and I intend to go see another concert in Shreveport, but you can take to the bank we'll not stay at Bally's.

Liked: Quiet.
Disliked: No valet; had trouble getting a bellhop to check in; toilet worked poorly; cigarette butts in room; refused to help me get Uber, lift or cab; carpet was thread bare.

Very good

I like staying at the...

Liked: The room was really nice. I didn't have to travel too far to get to where I needed to be. The staff was on point as well.
Disliked: The breakfast wasn't complimentary. Never had to pay for breakfast at any other hotel in the last (4) years. Only (1) elevator was working the day that I checked out and everyone was getting tired of waiting, so they opted to take the stairs.

I love Ballys

Liked: Everything was great
Disliked: Everything was great

My stay was very disappointing...

Liked: The bathroom was a nice size. But the sink was clogged and toilet did not flush well.
Disliked: My reservation was for Friday Oct 25 check in was for 4 pm. I sent a note saying we would not arrive until 11pm. After a 6hr drive got there and room was not ready. Told it would be about an hour. Waited in truck after an hour room still was not ready. Could not book anywhere else because it rolled over to the next day. Went to check again at 3am still no room. Finally at 345am we got a room. The room carpet smelled like urine. The floors were not clean sticky. Went to eat in the noodle bar and food made me sick. Vomited all the food. Needless to say I was not pleased with the room or Resturant. If I could have found somewhere else I would have left but every where in the downtown area was booked.

Very good

Bad

Disliked: Restaurant had me waiting on my food for 30 minutes get to the room they have given me some one else food and they was waiting on it. My food was on the counter for about an hour.

Good

Short and sweet.

Liked: The room was very clean and the bed was comfy.
Disliked: The Slot machines. Too complicated to work now a days.

Pleasant