Balboa Bay Resort Guest Reviews
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1.1 miles from Newport Beach centre |
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Paulette Mon, 3 March 2025
Love the croissants!
Liked: Everyone is very nice.
Disliked: Cheap toilet paper and tissue paper
Brenda Sun, 2 March 2025
Staff, beautiful, best place to...
Liked: Staff outstanding
Disliked: Convenient
Orit Sat, 15 February 2025
Superb
Addison Tue, 11 February 2025
Wonderful night stay near the...
Liked: Loved the pool, the restaurant, the outdoor space, the softness of the bed and pillows.Loved the large tub and the separate walk in shower. Epsom salt was a great touch, thank you. Felt safe and relaxed.
Disliked: Nothing to mention.
Scott Sat, 8 February 2025
Absolutely fantastic
Liked: All amazing
Disliked: All was great. No faults
Matt Sat, 8 February 2025
Exceptional
Andrew Mon, 3 February 2025
Good
Jackie Fri, 31 January 2025
Worst service I ever experienced...
Liked: None
Disliked: I paid $2,000 for three nights, and this is by far the worst hotel I have ever stayed at in this price range. The service was absolutely terrible. The worst part? Someone entered my room without permission while I was sleeping, claiming that I had ordered room service—which I absolutely did not. There was no apology whatsoever after they barged in.Before my stay, I emailed the hotel front desk with some questions, but I never received a response—only an automated email pushing me to upgrade my room. On top of that, the room itself was incredibly outdated, with a broken phone, non-functional bedside lamps, and poorly maintained facilities.This hotel is beyond awful. I have stayed in $100 hotels that were better than this one. I would never stay here again, and I strongly advise others to avoid it at all costs!
Abdulaziz Fri, 10 January 2025
Very good
Tara Mon, 23 December 2024
Beautiful resort, friendly staff, great...
Liked: Spacious room and comfortable bed. The food was delicious.
Disliked: Cheap toilet paper. I would expect more from a resort like this. It was thin and rough and crappy. Also they charge $10 for a glass of milk for my baby which I asked them to warm up and they brought it scalding hot. We couldn’t get a reservation at the restaurant for dinner, they were completely booked. You would think since we were paying to stay there that we would get priority. We didn’t have a car so we had to walk somewhere for dinner.