Exceptional

Good

Liked: The reception staff were so helpful. Our kids loved the seal sanctuary. The food in Dockside and at the airstream were really good.

Bad

Great location for our travel...

Liked: Our room was directly facing the pond and it was very quiet and peaceful.
Disliked: I think the rooms could be a little more updated, but that wasn't too much of an issue.

Superb

Good

Liked: The private beach was a real plus. The waitresses were all very pleasant. The pool and hot tub were very nice.
Disliked: When we arrived we were put in a room that wasn't what we purchased. I ordered a Garden View King and ended up in a Garbage View King room 163. The next morning I talked with Seth and to make things right he put us in room 124 on the private beach. He went out of his way to make or stay right. He even sent a bottle of champagne for our 41st anniversary to our room, he's a star in our eyes. Thanks Seth for your great save of our celebration.

Superb

Good

Liked: Convenient access to local restaurants and shops. Restaurant on site was good.
Disliked: Outsides of the buildings need a lot of work, old, outdated, and needs a lot of maintenance. Our patio door barely closed due to the amount of rust on the track.

Enjoyed it very much

Liked: Enjoyed a good dinner at the hotel restsurant
Disliked: Thought that having to pay for WiFi was nuts. And didn’t. The phone /wifi reception was terrible.