Baglioni Relais Santa Croce Florence Guest Reviews
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2.8 miles from Florence centre |
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Carolyn Mon, 31 March 2025
Perfect!
Liked: The staff was exceptional! They went out of there way to make our stay very memorable!Our room had everything we needed and more!
Disliked: Nothing
David Tue, 25 March 2025
Good
Melissa Sun, 23 March 2025
Beautiful hotel with professional friendly...
Liked: What a wonderful hotel! Upon arrival the bell staff greeted us and assisted with luggage. The woman that checked us in was extremely friendly and professional. Our room was lovely. Spacious and comfortable. Breakfast each morning was very good. We loved the location because so much was within a ten minute walk but not in the thick of the hoards of people. We would definitely recommend this hotel to friends and stay again.
Disliked: Nothing bad to say
Christopher Tue, 25 February 2025
Nice building - service totally...
Liked: Attractive historic building in a good location
Disliked: Hotel is on the upper floors of the building and feels disconnected from the rest of it - doorman and restaurant staff pretty rude when we arrived and then in the evenings when we came back. Expensive suite had two single beds pushed together and not a double bed - when this was pointed out (twice) the best they came up with was an extra mattress topper which still didn’t prevent the beds slipping apart in the night. Staff were very sparse and the place felt empty with a slightly odd atmosphere.
Recalde Thu, 20 February 2025
Exceptional
Abdulaziz Wed, 19 February 2025
Exceptional
Ayesha Tue, 24 December 2024
Superb
Sonia Thu, 12 December 2024
Exceptional
Foroud Sun, 1 December 2024
Will not stay anywhere else...
Liked: Amazing staff! Very helpful in every way!Beautiful property from rooms to general areas.
Disliked: Nothing, all great!
Amit Thu, 28 November 2024
Exceptional
Liked: Giovanni was a gretta help.Thank you.