Exceptional

Liked: The staff here are amazing. Great value for your money and was equipped with everything you could need. Even down to the cooking utensils would definitely recommend to anyone that's looking for a place to stay A+++

Excellent

Liked: I have travelled a fair bit, and would say, hands down, the lady who manages this hotel was the most friendly, warm and solicitous host I’ve encountered. Such lovely service really made our stay a pleasant one.

A little dated BUT it...

Liked: Location was great. Host was very friendly and accommodating.
Disliked: Beds are always a tough one. The bed was way to firm for me; however, my husband loved it!

Very good

Liked: Very accommodating
Disliked: If arrived late was hard for parking

Great Accomodation in Rotorua

Liked: Very clean and neat. Friendly and welcoming host. Would prefer if rice cooker was available for us who would love to cook.Otherwise great place to stay. Highly recommended.

Pleasant

Very good

Liked: Lovely staff and location is perfect as it's right in the center.

Good

I'd stay again

Liked: Ok so it wasn't the Ritz, & the parking was a challenge, cos of the Shit parkers staying there & the overgrown trees, but the beds were comfy, the bathroom was large, the downstairs kitchen/lounge/bedroom was sufficient, & the upstairs bedroom minimal but nice, & the spa area would have been awesome if I'd got the time to use it