avid hotels - Lancaster Guest Reviews
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4.1 miles from Lancaster centre |
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Nikole Fri, 11 April 2025
Superb
Jewel Thu, 3 April 2025
Superb
Sky Tue, 1 April 2025
Very good
Laura Fri, 28 March 2025
Beautiful hotel. Just right for...
Rebholz Fri, 28 March 2025
Good location but feels very...
Liked: Bathroom doors could use a good cleansing. The no carpet appearance is nice but the beds move if you bump them.
Christina Sun, 23 March 2025
It was a good stay...
Liked: The property was very modern and clean
Disliked: The rooms were a bit cramped and not a lot of walking space
Shevon Fri, 21 March 2025
Very good
Allison Wed, 12 March 2025
Disappointing
Nii Tue, 11 March 2025
HORRIBLE EXPERIENCE!!
Liked: The location and hotel was somewhat clean.
Disliked: The staff needs to take some customer service classes. THEY SCAMMED US. They wouldn't refund the room that we didn't sleep or have the keys for. When it was already cancelled (12hrs before check in) due to an emergency. OUR KEY CARDS WOULDN'T WORK AND WE HAD TO GO BACK DOWNSTAIRS TO GET THE STAFF TO OPEN OUR ROOMS EVERY SINGLE TIME. The manager and assistant managers were HORRIBLE AND LIARS are best to describe it. Never again will we book here. On top of that, there was hair everywhere like they didn't even clean the room properly. DON'T BOOK THIS HOTEL!!
Lorraine Tue, 11 March 2025
Superb