Staff was great and rooms were clean. Checked my bags in early; everyone was well trained and fast to resolve any issues or questions.

Liked: Very clean; great view.
Disliked: Nothing.

Free upgrade; modern; affordable; very friendly staff; great stay; near shopping and restaurants!

Disliked: The other guests at the hotel. $19 overnight parking as a guest at the hotel.

We had an enjoyable stay here in Costa Mesa. Beautiful hotel; nice room; comfortable bed; nice view and clean. We liked it so much we plan to visit again soon. Thank you.

Clean room, nice view.

Liked: Yes.

Solo disabled staycations

Liked: When it comes to food having a variety of options is essential as i do suffer major allergies and have dietary restrictions. The food was delicious when I dined however countless times I tried to order something they shared they didn't have it. After multiple times of being told no you can get a bit disappointed , but i still found something. One complaint while ordering a drink from the pool area i expressed im allergic to orange and cannot drink orange juice. I stated multiple times and opted for a pineapple margarits. When my drink came they said they didn't have pineapple so made it with orange juice. After the fact I explained multiple times I cannot drink orange. I even said I would take a cucumber spicy marg, but not even that suggestion came. To be served a drink completely opposite after stating allergies could have turned fatal as my epi pen was in my room. Please if someone tells you they are allergic multiple times and they give you alternatives please take those into consideration before making a huge mistake. I was not charged for the drink but the fear of them getting it wrong a second time worried me so I declined the chance to make it right . travel with chairs. I use a cane and chair but when I do not have someone else the tub can be risky. Luckily the tub was low and there was a rail inside. The pillows are aweful and the towels rough. Despite minor disappointments I loved my stay. My breakfast was delicious and cocktails from the bar when we visited in the evening were stellar.Customer service across the board was phenomenal. I can not thank the staff enough for their kindness and hospitable vibes during my two night stay.

Terrible stay that was way...

Liked: Room was joined with another room without any isolation and we were part of their start (violation of privacy). Amenities were unkept and unusable. The parking was overpriced, the food had to be purchased in insanely overpriced restaurant next door and when I wanted to address these issues, manager “couldn’t be found”

Nice.

Disliked: Add a coffee bar in the lobby. It’s cumbersome to have to go to the rest. And what’s up with the $40 parking fee? A bit of a rip off.

It was overpriced $900 for...

Liked: Location
Disliked: - loud neighbors - the water from sink faucet smelled like sewer- no bathroom fan- can’t connect to internet through TV- WiFi was not that good- no river or lake view- loud AC unit- very compact parking lot

Superb

Superb

Very good

Disliked: The only negative was the sauna was broken the entire weekend I was there. 4 different staff told me it would be turned on at all different times of the day. It never was. Sign said it was open from 5am-10pm... it was off the entire trip. Would have appreciated staff tell us instead that it would not be on and wasn't working or whatever, cause we kept getting our hopes up.

Exceptional

Liked: Convenient location - excellent value - nice restaurant

Beautiful hotel with well-designed and...

Liked: We found the location to be very walkable in the immediate neighborhood with a nice walkable street out front, green space connected to the hotel, and the beautiful grounds across the street associated with the theater and art museum. We even walked across the pedestrian bridge to the mall.We ate dinner at the hotel restaurant on our first night and were treated so very well. The food was delicious.
Disliked: Randomly, we arrived during a very intense rainstorm. The hotel staff were great about the rain. But, the short walk from the garage to the front entry is uncovered. I bet it's probably 3 times per year where there's enough rain to warrant needing a covered access, so it's a very minor thing.