Avenue of the Arts Costa Mesa a Tribute Portfolio Hotel Guest Reviews
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2.3 miles from Costa Mesa centre |
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Shane, Mountlake Terrace, visiting The Observatory Orange County Tue, 18 April 2017
Staff was great and rooms were clean. Checked my bags in early; everyone was well trained and fast to resolve any issues or questions.
Liked: Very clean; great view.
Disliked: Nothing.
Nikki, San Diego , visiting The Observatory Orange County Mon, 9 February 2015
Free upgrade; modern; affordable; very friendly staff; great stay; near shopping and restaurants!
Disliked: The other guests at the hotel. $19 overnight parking as a guest at the hotel.
Tanya C, Redondo Beach, visiting The Observatory Orange County Thu, 8 January 2015
We had an enjoyable stay here in Costa Mesa. Beautiful hotel; nice room; comfortable bed; nice view and clean. We liked it so much we plan to visit again soon. Thank you.
Helene L, Sherman Oaks Tue, 12 June 2012
Clean room, nice view.
Liked: Yes.
Sophia Mon, 23 December 2024
Very comfortable and clean
Liked: All of the staff were super friendly and professional. The decor was fun and a little funky. The bed was comfortable. Great shower head and water pressure. We liked the balcony but wish it had a screen. Room service was good and fast. We would stay again.
Disliked: No screen on the sliding windows.
Steven Mon, 23 December 2024
Superb
Josefa Sun, 15 December 2024
Exceptional
Xoticfaerie Sun, 15 December 2024
Superb
Gregg Sun, 8 December 2024
Very good
Jane Thu, 5 December 2024
Overall, it was a quality...
Liked: The location was perfect; we were in town to visit with our two sons over the Thanksgiving holiday. One lives in Newport Beach and the other in Anaheim. We were very conveniently located between both locations. Our room was comfortable and clean. The public areas of the hotel were festively decorated for the holidays, which was nice. The staff was very helpful, and when there was an issue with our bill after we had checked out and gone home, it was resolved with a quick phone call.
Disliked: The only negative was the toilet paper in our room's bathroom was cheap single ply, which seemed out of place in an otherwise upscale room.
Claire Tue, 3 December 2024
Pretty hotel in Costa Mesa
Liked: The room was nice and quiet which we like. The service in the bar area could have been better.
Aaron Sat, 30 November 2024
Awesome
Nasser Sun, 17 November 2024
Good location and value and...
Liked: The price and location
Disliked: did not like the way the hotel management went about their roundabout way of making me pay for the breakfast included in the room rate.After I had breakfast, I was surprised by the waiter in the restaurant giving me the breakfast bill and asking me how to pay. I told him that the breakfast price was included in the room price, but he replied that I was responsible for paying for part of the dishes. I was surprised by that response and told him that I wanted one of the officials to discuss the matter with him, and he asked me to check with the hotel reception.I checked with the hotel reception and they informed me that the breakfast included in the room price only covers the American breakfast. My question was where can I find this in my reservation and where is the clear definition of the American breakfast that makes you decide what is included in the room price and what is not included in the room price? Their answer was illogical and there was no clear response, so I asked for a solution to cancel this amount for me since it is not known or explicitly included in my reservation. This happened from the reception with all respect, but they asked me that the next nights I should only request the American breakfast. I replied that I do not wish to continue and I request to cancel the breakfast price from the total room price since this is considered a lack of honesty with the customer.I ask everyone who wants to book in this hotel to avoid booking a room that includes breakfast and to be satisfied with breakfast from the restaurants around the hotel. Also, I ask everyone to check their bills before leaving the hotel to avoid any deductions on credit cards for things that you did not use.
Carolyn Wed, 6 November 2024
Excellent
Liked: Very nice and close to the theater