Staff was great and rooms were clean. Checked my bags in early; everyone was well trained and fast to resolve any issues or questions.

Liked: Very clean; great view.
Disliked: Nothing.

Free upgrade; modern; affordable; very friendly staff; great stay; near shopping and restaurants!

Disliked: The other guests at the hotel. $19 overnight parking as a guest at the hotel.

We had an enjoyable stay here in Costa Mesa. Beautiful hotel; nice room; comfortable bed; nice view and clean. We liked it so much we plan to visit again soon. Thank you.

Clean room, nice view.

Liked: Yes.

Good location and value and...

Liked: The price and location
Disliked: did not like the way the hotel management went about their roundabout way of making me pay for the breakfast included in the room rate.After I had breakfast, I was surprised by the waiter in the restaurant giving me the breakfast bill and asking me how to pay. I told him that the breakfast price was included in the room price, but he replied that I was responsible for paying for part of the dishes. I was surprised by that response and told him that I wanted one of the officials to discuss the matter with him, and he asked me to check with the hotel reception.I checked with the hotel reception and they informed me that the breakfast included in the room price only covers the American breakfast. My question was where can I find this in my reservation and where is the clear definition of the American breakfast that makes you decide what is included in the room price and what is not included in the room price? Their answer was illogical and there was no clear response, so I asked for a solution to cancel this amount for me since it is not known or explicitly included in my reservation. This happened from the reception with all respect, but they asked me that the next nights I should only request the American breakfast. I replied that I do not wish to continue and I request to cancel the breakfast price from the total room price since this is considered a lack of honesty with the customer.I ask everyone who wants to book in this hotel to avoid booking a room that includes breakfast and to be satisfied with breakfast from the restaurants around the hotel. Also, I ask everyone to check their bills before leaving the hotel to avoid any deductions on credit cards for things that you did not use.

Excellent

Liked: Very nice and close to the theater

Exceptional

Superb

Exceptional

Liked: Everything!

It was nice place to...

Liked: The bed was not comfortable.
Disliked: The grounds were nice & the over facility was a nice place.

Exceptional

Exceptional

Pleasant

Liked: I didn't eat at the hotel or use any of the other facilities.
Disliked: I didn't like that I had to use my own contact information to watch much of what was available on the TV.Also the water pressure of the shower wasn't strong at all and on my second day the boiler system quite working.