Mediocre experience, the hotel is...

Liked: The rooms were spacious
Disliked: The whole hotel i well located but needs refurbishing as it is much outdated and you can see this

Extremely enjoyable

Liked: Professional and friendly

Less friendly reception staff but...

Liked: Spacious room, ensuite bath and hot water. Location very close to tram stop and city centre.
Disliked: No smiles on the face of reception staff. No information on where to take the lifts, about the hotel facilities, wifi, breakfast times etc. Bar staff was helpful though.

Superb

Exceptional

Very nice, good location, comfortable...

Liked: Clean hotel
Disliked: No atmosphere, reception staff helpful but very miserable

Exceptional

Liked: Really nice hotel with excellent location close to Belvedere with nice breakfast. Big room with all needed facilities. It was a really comfortable stay!

Excellent accomodation, everything was perfect!

Liked: Our accommodation here was excellent. The room was spacious, clean and comfortable. It had everything we needed. The breakfast was excellent, with huge variety of food and everything was tasty. I would choose this hotel again !
Disliked: The only negative was that I wanted to drink some water from the room's fridge and the small bottle costed 4.5 €. But I could have seen the price before drinking it.

We loved this hotel, nice...

Liked: Very clean and spacious rooms, well lit. Breakfast is very good. Staff are very helpful and most attractions are within reach (including Opera house)
Disliked: Beds could be more comfortable as they are spring mattress.