Exceptional

Liked: Very clean and welcoming Lovely location and facilities

Excellent

Liked: Superb location in just a walking distance from the central station and all Christmas markets. The breakfast was very good with friendly efficient staff. Very comfortable sauna and room.
Disliked: Another tv channel in English would be a bonus but its just such a minor thing really

Perfect pre- Christmas break at...

Liked: Breakfast was excellent. Location is perfect. Friendly guest dogs at the reception.
Disliked: Pillows, small and flat. Extra pillow was provided when asked.

Great value for money good...

Liked: The breakfast was a relieving surprise it definitely exceeded my expectation
Disliked: The breakfast staff could’ve been a bit more attentive and friendly

beware of booking single room...

Liked: breakfast was pretty good
Disliked: the bed was made for a Hobbit

Very recommendable Hotel with heartily...

Liked: Nice, cosy place to stay.

Comfortable But Small.

Liked: I booked this for our last night in Hamburg as it was very close to the train station. I liked the fact that I could open the bedroom window for air. I checked out of a very large hotel because it was very stuffy and I couldn't open the bedroom window. There was a bottle of wine in our room when we arrived which was a very nice surprise. I liked that the breakfast was included with the price of the room. Staff were friendly and helpful. Also walking distance to nice restaurants.
Disliked: Room looked much bigger on the photos when I booked it.It was very small and not much room to put anything. Bed could have been more comfortable.

Bad

Superb