Very happy overall and I...

Liked: The location is the best for this area. Both of my girls, 18 and 16, loved the location. Starbucks and restaurants across the street! My daughters were in heaven and thanked me for selecting this hotel makng their trip to Prague very enjoyable. That says a lot considering that we visited Prague 1 at least seven times in the last four years.
Disliked: We never received the six digit code to enter the hotel or room, therefore, I spent almost an hour trying to find Central Reception downtown Prague. In the end, I was finally able to reach them by phone and they texted me the code. I would suggest having Central Reception call each guest a day or two before to ensure they received the code and answer any questions that they may have. Again, loved the stay, but it was stressful since this was my first stay at your hotel. Parking is a nightmare so I would recommend going out of your way to assist future guests understanding parking options and assist them in making parking reservations.

Absolute uncertainty up to the...

Liked: The property was a beautiful classical design and was central to the city
Disliked: The staff were unreachable bu both myself of booking staff to manage queries relating to the booking, they did not reply to any means of communication but would frequently communicate their own points back across in relation to separate problems.The property was also victim to a phishing attack and an attempt was made to steal our credit card information, this attempt has made through the official booking app

Very good

Beautiful place, very unfair cancelation...

Liked: Traditional and out of this world
Disliked: They are not flexible at all. My flight was moved, I notified them 1 month before and asked if they could move my checkout to the day before, they declined it even tho there was still time do something or at least try. I would have totally agree to pay for that extra night if the suite does not get booked, however they didn’t even try

Really lovely, would recommend

Liked: Clean and tidy, comfy bedGood amenities Gorgeous view Great location, perfect for exploring Prague
Disliked: Safe in room did not work

Good location and great room...

Liked: It has everything you need
Disliked: Nothing

Prague apartment

Liked: Excellent location, spacious apartment with excellent facilities
Disliked: There wasn't anything we didn't like

Exceptional

Very pleasant stay in the...

Liked: The room was spacious, clean, wonderfully comfortable, and easy to access with the electronic key. I received all the information I needed to make it easy. The location is a perfect halfway point between Old Town Square and the Charles Bridge. Many breakfast locations in the area made it easy to start the day.
Disliked: The toilet, once flushed you had to wait for a while before it would flush again. It is not fun with multiple family members in the room. There was a beautiful coffee machine with about one day of coffee provided for the entire stay. There didn't seem to be a location near the apartment that allowed for the purchase of more pods. I love my morning coffee.