Good but not great

Liked: We liked the price of the rooms they are good value and we like the fact they are dog friendly and even comes with dog treats within the respective room which is much appreciated.
Disliked: The food selection was similar to what you would find at a pub with less choice. It was green curry, a burger, steak, pork, salad, fish and chips and pasta I may be missing one. Not exactly exiting menu choices. The food was WAY over priced with not one of the items listed above being below £20. The fact that fish and chips we ordered came with 10 chips is ridiculous and we thought we would bring this up with the waiter to which his response was that is their serving size. I understand this but at £20 you expect more food on your plate than 10 chips either lower the price or provide more food. The waiter did provide us more chips as a complaint which was good of him. Last thing to note was the TV did not work in either of the two rooms we booked which was disappointing.

Exceptional

Perfect

Liked: Beautiful and extremely comfortable rooms - especially the mattress and pillows. A beautiful elegant dining room looking over the grounds and delicious breakfast. Excellent location for getting into Basingstoke.
Disliked: Not easy to find the first time, especially at night. Clearer signage on the main road would have been helpful.

Exceptional

Superb

Exceptional

Waste of money

Liked: Beautiful hotel, in an old building with an amazing character. staff was polite and room was cleaned. however I booked a suite room (most expensive room available). First I was chocked that I kept hearing people outside in the car park and outside and on the room next to mine. then the bed was way too old and uncomfortable. My head was below the level of my feet because the bed was so used that as I was laid down to sleep I had to use 3 pillows to prevent the blood to go to my head. and the worst thing is that the bed made so much noise, I felt embarrassed to even move much more be able to enjoy a celebration evening/ night with my partner, as the noise of the bed was so extreme, i am sure everyone outside the room could hear it. Super disappointing and embarrassing, specially because it was the suit room.
Disliked: First I was chocked that I kept hearing people outside in the car park and outside and on the room next to mine. then the bed was way too old and uncomfortable. My head was below the level of my feet because the bed was so used that as I was laid down to sleep I had to use 3 pillows to prevent the blood to go to my head. and the worst thing is that the bed made so much noise, I felt embarrassed to even move much more be able to enjoy a celebration evening/ night with my partner, as the noise of the bed was so extreme, i am sure everyone outside the room could hear it. Super disappointing and embarrassing, specially because it was the suit room.

Great place to stay, staff...

Liked: Lovely feel to the place
Disliked: N/A

Exceptional

Liked: Everything was perfect.