Exceptional

Exceptional

Passable

Liked: Location, parking availability, all towels changed daily.
Disliked: Our room was very dirty with lots of hair on the floor and poorly built with doors that were not closing fully, unstable bathroom tap, for example.

Well satisfied customer

Liked: Close to shopping center and restaurants , it accommodates groups
Disliked: None

Good

Liked: Location worked for my family and I
Disliked: Breakfast was ok

High Price. Disappointment.

Liked: Commenting from the perspective of a traveler who has visited 68 countries, I must note that while a rate of $330 per night might not seem exorbitant in Miami, by global standards it sets a high benchmark and consequently raises expectations. The room was spacious, comfortable, and impeccably clean, with exceptionally soft and superb-quality towels that enhanced the overall experience.
Disliked: However, several issues took away from an otherwise promising stay. The lack of glassware was confusing, and there wasn’t even a proper place in the bathroom for a toothbrush. The breakfast was especially disappointing—it felt like a poor excuse that insulted every guest. After I raised my concerns, I only received a $25 refund for both of us. Also, even though it has been over a month since checkout, I am still waiting for my $100 deposit to be returned—a completely unreasonable practice in my experience. My frustration grew even more because the hotel did not respond in writing; emails and messages on the booking platform were ignored, and even Booking.com's attempts to contact them were unsuccessful. The only way to reach them is by phone, which is very inconvenient for international guests.

Superb

Superb

Pleasant