Great stay in Austin

Liked: Great location, lots of amenities, well appointed rooms
Disliked: Some construction happening next door but that’s not really something they can control!

It was our first time...

Liked: Customer service CleanlinessI love the smell at the front desk Location was perfect SecurityVery comfortable room

Exceptional

Exceptional

Very good

Superb

Liked: It is located near the Moody Center. There are several attractions and restaurants near by.
Disliked: There needs to be better instructions and signs posted about what elevators and exits to take to get to where you park in the parking garage. Yes, valet parking is offered, and that's great. I prefer to park my car.

Nice hotel. Great Location. Some...

Liked: Excellent location! We were able to easily walk to campus for a tour and it is close to Guadalupe Street with shops and restaurants. The room was pretty standard for what you'd find at this price point. Valet staff was very friendly and welcoming. Our check in was pleasant and easy with Tim at the front desk. Stacy in the bar was very attentive and pleasant.
Disliked: The front desk person at check-out did not smile or ask how our stay was and was quite rude. She made a huge fuss over us leaving a coat threaded through an attached bag when we stored it in the luggage storage area which was in her sight the entire hour we had to leave it there. It was literally just sitting in front of the front desk. Additionally, my husband mistakenly transposed a couple of numbers of our room # when he charged a coffee to the room and both the cashier and same rude front desk person,instead of working with him to figure out which numbers he mixed up and quickly clear it up, made him feel he robbed a bank. It was $6. It left a very bad taste in our mouth.

Exceptional

Exceptional

Liked: Location QualityRestaurants QuietProfessional Robes are great