Atlantis Hotel Melbourne

Very good

Superb

Really poor, I won't stay...

Liked: The staff, as with previous visits, were lovely, the location is very good too.
Disliked: Half the lights in the room didn't work, there were no bedside lamps as advertised, only glaring overhead lights and only one worked. The light switch for the other was clearly broken, having been pushed through the switch cover. Upon arriving and taking my shoes off I stepped on a broken rivet in the floor causing bruising and bleeding and before you ask, no, I did not bring it in, I was wearing flat shoes without tread so could not have done. The bottom of the door jam to the bathroom looks like it has been chewed away. The only natural light was if you opened the blind and allowed the staff in the opposite building full view of yourself and the whole room. The fridge was some sort of display fridge, not a bar fridge and could not fit a bottle of water in it. Had to buy several small bottles and refrigerate them two at a time, great for the environment and my wallet. The whole room was really poor.

Great position and very clean

Liked: Ease of boarding the sky bus. And value for money
Disliked: No windows to open. Room 924 there is a drip from somewhere, annoying all the time and smoke alarm flashes every 30 seconds

Good

Superb

Liked: I would have appreciated being told about restaurant and pool facilities on checking in. Just basic knowledge for a 4 day stay. Still dont know if there was a laundry.
Disliked: Reception staff need a friendly customer manner like smiling

Enjoyable, would have swam more...

Liked: Location, price and staff
Disliked: Pool could’ve been warmer, parking $25 a night

Superb

Liked: The room and location of the hotel which is near spencer outlet, coles, parks, catholic church etc
Disliked: The hotel is great. May suggestion is to provide more choices of food for breakfast to include fruits

Exceptional