Nice and clean hotel with...

Liked: Very nice and clean room, amenities, and restaurant. Starbucks coffee inside the hotel.
Disliked: Location is far from the international airport if you are in transit, you’ll need between 10mn and 20mn drive. I am not sure there is a better option though.There was no shuttle from the international terminal and we had to take the sky train to change terminal, but it was not working at the time. We had to take a taxi for 40$, and it was 50$ the next day to come back to the terminal from the hotel.

Exceptional

Liked: balcony and views of pool and trees. Kindness of staff. Availability of breakfast in the room

Pleasant

Liked: Did not have breakfast. The room was bare minimum. There was no safe in the room. Did not want to have breakfast. Overall the facility was not worth the money.

Stay was great

Exceptional

Very disappointed in whole stay

Liked: The rooms was clean
Disliked: They overbooked and the room i needed wasnt available.Second night the smoke dectator beeped all night.Room was not available until almost 6pm. Pool area closed both nights at 8:30, which i came to chill at pool.

Superb

Exceptional

Ok for 2 nights

Liked: The room was comfortable and clean.
Disliked: I didn't like the way the receptionist treated us. She was rude and didn't give important information such as the time of breakfast or any other information. She just gave us the keys and didn't say anything. Usually when I stay in hotels, they hand the keys in and give all the necessary information. Also, she didn't smile at all. She seemed to be fed up of her Job. In another situation, we went to the restaurant: Voya Sushi Bar, and the lady who attended us had an accent that was very difficult to understand.