Good

Exceptional

Liked: The staff was super friendly, not only the lady behind the desk but also the kitchen staff who made an excellent breakfast!
Disliked: We didn’t like that you had to pay extra for parking in the tiniest parking lot!

Superb

Superb

Good

Liked: Staff were very accommodating and helpful. The room was as described and it was nice to finally have a kettle on my travels. Some care was put into the presentation which was nice to see
Disliked: The bed wasn't the comfiest thing ever but it was okay.

Nice and happy staying experience.

Liked: In town centre,convenient to walk around and also can walk to the Dom,central station etc.

Amazing! Lovely staff too

Not worth the price -...

Liked: Location - and a parking! Super rare at such a central place. The staff was kind - just not as on top of their duties as one would expect from a 4 star hotel. The room was spacious and the bed very comfy and huge.
Disliked: There's absolutely no cleaning during your stay, even if you ask - and it's not written anywhere, neither do they tell you that during check in. I was in for 5 nights and dropped by the reception 3x to ask for cleaning. All they did was to come and change the towels. Again, this is fine as far as: 1st, this is not advertised as a 4-star hotel. 2nd, they INFORM us that. On the last night I had enough and asked for the bed sheets and vacuum cleaner so I could do their job myself. They "didn't find" a vacuum cleaner but gave me sheets that I had to change myself. It literally never happened in my life that I had to change my own bed sheets in a 4 star hotel, crazy!The receptionist were a bit lost. When I came to check out I was asked whether I had paid or not (again, they should have this info) and when I asked to leave the car in the parking for a few hours I was first told "no, if you pay now no because it will cost another 10 euros" and I said "sure". But then they changed their mind and decided not to charge. I might be wrong but I got the vibe "I will pretend to charge and then will give it for free so they'll be happy thinking I did them a favor". Of course I was already upset because of the cleaning so it might have been just me. Also the lift broke on Friday after I arrived and only got fixed on Monday - again, not a big deal, but not a single warning sign was put anywhere and no one warned us. They'd just let us try to use it and fail. It could literally have been a piece of paper on the wall, but nope. I chose this place for it's location and the nice parking price but I wish I had paid double the price for the parking and got a better service a little further away. Never again.

Very good