Asperion Hotel Guest Reviews
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Write a review
Julia Tue, 19 November 2024
Thank you, great 2 day...
Liked: Great breakfast
Terence Tue, 19 November 2024
Very good
Liked: Very good breakfast
Disliked: A taxi for us, booked by Reception arrived 20mins late
Jane Mon, 18 November 2024
Superb
Alison Sun, 17 November 2024
Not worth the money for...
Liked: Received a warm welcome from Caroline. We booked into the hotel restaurant for our evening. It was absolutely delicious! Quality food. Compliments to the chef!!!! Room/decor was nice and heating had been put on for our arrival, nice touch. We had to put our luggage directly on the carpet, no luggage rack sadly although plenty room for one. There was a hanging area as you entered the room but only hanging space. No iron/board in our room. The shower was spotless. Power of it was amazing and it held it's temperature. Nice sized bathroom.
Disliked: We paid £150 for our room on arrival. I noticed my Booking.com receipt stated £140? I was informed £10 was for parking in the hotel car park - PER DAY! Yet on the hotel website it states you get complimentary parking if you book direct!!! Should it matter how you book? The fact is you are still booking into their hotel.... Small clumps of hair on carpet. Certainly hadn't been vacuumed properly. Floor at the toilet area was sticky underfoot. Aged, yellow staining around the rim of toilet seat when I lifted the lid. Kettle - rusty element. Only 2 'everyday teabags and 4 milk sticks in room yet 6 fruit teas! You needed 2 milk sticks per cup so one cup of tea per guest/day! Could have asked for more but think 4* hotel you'd expect more on tray. On leaving I wanted to raise the unacceptable points raised....when I told Caroline about the aged, yellowing stain around toilet seat she just kept nodding and saying yes, yes, yes!?? It felt like she was looking straight through me uninterested....due to this I didn't mention anymore, no point. Certainly felt more like 3* than 4*. We have been in much nicer, cleaner rooms in 3* hotels and have never had these problems before in any 4* we have visited.
Laura Fri, 15 November 2024
Only an overnight stop but...
Liked: Pleased to see things like plenty of sockets - including 2 (!!) near mirrors for use when drying my hair
Disliked: Thought that the bed would be larger
Karen Thu, 14 November 2024
Outdated
Liked: Location and parking
Disliked: Was outdated. No USB plugs, radiator didn't work properly really tired feel. Single room was a broom cupboard.
Diana Wed, 13 November 2024
Superb
Jo Sun, 10 November 2024
Good
Liked: Comfy bed, great shower, helpful staff
Disliked: Paying extra for parking, broken towel rail
Sally Sun, 10 November 2024
It was fine and served...
Liked: Friendly staff
Disliked: Busy road and traffic noise until late. Separate private bathroom but I was aware of this when I booked.Coffee wasn't good.
Luke Mon, 28 October 2024
Very good