Great Location

Liked: The room layout was perfect with great privacy. Presentation was great with good service. Based in a grrat location within walking distance to Hamilton East shopping centre, and within acouple minutes drive to the CBD
Disliked: The plumbing wasn’t ideal with the shower drain, kitchen sink and bathroom sink continuously blocking up, and the toilet kept flushing by itself which was very noisey at night. More than one pillow per person would have been more comfortable. These are just comments, other than that our room was clean, the location was amazing, and we did thoroughly enjoy our stay

We didn’t stay, the state...

Liked: Nothing
Disliked: It was dirty, smelly and dated. There was graffiti on the fences and it felt unsafe.

Exceptional

Liked: Everything

It was ok but no...

Liked: No much as run down
Disliked: Nothing

Booked room with spa bath...

Disliked: Rooms where filthy

Bad

Disliked: We arrived to see a building that didn't even look as if it was operating. There was a phone number on the door which we rang and someone arrived to book us in. The condition of the unit was not up to standard. Dirty and a disgrace to the tourist industry. We went back to the office and informed the person there that we would not be staying and wanted our money back. I went to the email I had with our booking and also told booking .com that we weren't staying. I understood from that I would be getting$190 back. I have not had that refunded as yet and have not yet found a way to contact booking.com to say we are entitled to a full refund.

Disappointing

Liked: Location
Disliked: Very basic old motel in need of renovation

Needs some maintenance and a...

Liked: The spa was good however the surroundings were dirty and the tap broke. I rang reception but couldn't get an answer. Lucky i had tools in my car, so i used a pair of pliers to turn the tap on
Disliked: It was dirty, no pillow cases, a missing tv, no sky channel as advertised. Just a vacuum would have made a big difference

Won’t be back.

Liked: Easy parking
Disliked: Run down and old stained furniture and carpets. Cupboard which housed the kitchenette which consisted of a mini fridge, sink, microwave and kettle. Minimal and covered in ants. The kitchenette cupboard was next to the bed. I wouldn’t have stayed if I’d not pre booked and paid for it.