Very good

I was ok the gym,...

Liked: Breakfast was good an also location
Disliked: The heater wasn't working An the carpet need to change

Very clean comfortable pleasant stay...

Liked: Staff very helpful and allowed us to check in early which made a huge difference. room clean, tidy and very comfortable. the spa and pool looked great but did not get a chance to use same.
Disliked: some of bar staff could have been a little friendlier explaining issues (looking for breakfast at 11.15 when noted available until 11.30 but told it was finished? if explained why would not have been an issue). other than that, was great.

3rd stay here, its always...

Liked: breakfast was lovely
Disliked: could do with a 3rd coffee machine

Highly recommend

Liked: The hotel was very clean and spacious and staff were very friendly.The rooms were large very comfortable bed with one big pillow had tea and coffee facilities. The only thing was they didn’t have alternative milk ( I take my own wherever I go) where the tears were, but I’m sure if I’d asked Dad to give me a job or something. The bathroom has shower gel and hand wash in it there was no toilet brush which was a little bit annoying.The only downside in the room was that there was no plugs by the bed or in the seating area so we had to charge the phones away on the other side of the room.We didn’t have dinner at the hotel, but one of the guests told me that the food was lovely and if the breakfast was anything to go by it definitely was there was so much choice even a bit of a gluten-free variety, and if you wanted to across the car park at the back of the hotel, there was a path that led you to a Sainsbury’s and Marks & Spencer’s food hall which was literally a five minute walk away.The hotel was easy to find 11 minutes away from the Ashford shopping discount store thing and easy access to the main road in the motorways .I did this as a short day with my daughter. We didn’t use the spa facilities as all the appointments were booked so if you want to use them make sure you book an appointment when you book your hotel room.I will definitely be going back again with my husband this time .

An old favourite (i basically...

Disliked: The beds were super uncomfortable

Exceptional

Very good

Superb

Liked: Lovely stay, my only criticism is there’s no room service. But this is really a first world problem and didn’t affect my stay.