Ashford International Hotel - QHotels Guest Reviews
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Natasha Tue, 22 April 2025
Very good
Liked: Beds very comfortable and friendly staff
Disliked: The jacuzzi wasn’t working and was only notified when I asked about the spa opening times
Allison Tue, 22 April 2025
We stayed as a group...
Liked: It’s all very comfortable and relaxing
Disliked: Nothing
Audrey Tue, 22 April 2025
Ok
Liked: Excellent
Disliked: No jacuzzi, I was looking forward to use it.Main reason I booked this hotel
Eva Tue, 22 April 2025
Good
Lesley Mon, 21 April 2025
Exceptional
Liked: Perfect location for euro tunnel. Dog friendly.Clean,comfortable room.Staff friendly.
Kim Mon, 21 April 2025
Good location - a bit...
Liked: Location
Disliked: A bit tired - lifts very dirty and BOTH coffee machines broken at breakfast!
Terry Mon, 21 April 2025
We had a lovely time....
Liked: There were plenty of places to sit and relax.The swimming pool was lovely
Disliked: I think that breakfast needs improvement not the food but the organisation. They need a better outlet for hot water for tea making as the water out of the coffee machine is not hot enough.
Chris Mon, 21 April 2025
Superb
Christian Mon, 21 April 2025
Good
Liked: Spacious room
Disliked: Interior slightly dated, no sockets next to bed
Maxine Mon, 21 April 2025
Poor
Liked: The waitress in the restaurant was very pleasant and helpful 😀
Disliked: I only booked this hotel for it's spa facilities, however on arrival there was a notice that the jacuzzi was broken, and had been so for at least a couple of weeks. The reception staff were very dismissive when I complained. I would have left, had it not been that I would have to pay full price as the cancellation fee. The reception person did not even offer a complimentary token for the facility not working.The whole idea of me booking was the Jacuzzi, so I was very disappointed and my stay was ruined.